Engineering Manager

What's the job?

Manage the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members. Comfortable with any repair needs. Motivate and train your team with the skills to keep hotel always looking its best. May hold the responsibility of Loss Prevention function

Your day-to-day

Financial Returns

• Ensure the effective financial management of the maintenance department by setting maintenance budgets, capital works program's and engineering plans and ensuring that performance against there is regularly monitored and reviewed.
• Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.
• Assist in control of Capital Projects, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.
• Contribute to the hotel's profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems.  Evaluate, control and record energy usage and implement and upgrade energy conservation systems.
• Works with Finance & Business Support Manager in the preparation and management of the Department's budget.
• Effectively manage all engineering inventory through a robust stocktaking and planning process.
• To review all maintenance contracts in a timely manner.

People

• Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.
• Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues - recognise good performance.
• Recommend or initiate any Human Resources related actions where needed.
• Ensure a safe and secure environment for guests, team members in compliance with regulatory policies and procedures.
• Maintain relations with outside contacts including guests, regulatory agencies, internal and external vendors, and others as needed.
• Provide advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property.
• Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion. Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.
• Works with Human Resources on manpower planning and management needs
• Contribute to the effectiveness of management decision making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments.

Guest Experience

• Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs.
• Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.
• Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program.
• Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building.
• Ensure that preventative maintenance schedules are in operation and regularly upgraded.
• Assist guests needs to ensure their satisfaction.
• Use a maintenance programme to ensure the hotel is maintained and in service for our guests

Responsible Business

• Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.
• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfils all compliance requirements.
• Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.
• Contribute to a high standard of quality control within the hotel by actively participating in the hotel's Quality Assurance Program.
• Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision.  Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.
• Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.
• A weekly & monthly report will be prepared and submitted to the Management Corporation and Hotel.
• An annual report will be prepared and submitted to FSB.
• To carry out yearly FSB inspection within the precincts of Holiday Inn Express Singapore Clarke Quay.
• To liaise with the contractor on the maintenance and inspection of the fire protection equipment (include firefighting equipment) for Holiday Inn Express Singapore Clarke Quay and to render assistance / advice for the occupiers in the building.
• To arrange Emergency drills twice a year for Holiday Inn Express Singapore Clarke Quay.
• To prepare an Emergency Evacuation Plan (if required).
• To coordinate with the relevant departments for the renewal of Fire Certificate for Holiday Inn Express Singapore Clarke Quay.
• To provide relevant fire & safety training to the Hotel/MCST staff.
• To conduct fire safety meetings with Director of Operations on monthly basis.
• Maintain and order parts and supplies whilst minimising waste and maintaining "green" initiatives.
• May be responsible for hotel security to minimise risk of theft, crime and other hazards.

What we need from you

• Bachelor's degree in Engineering or equivalent, plus 3 years of engineering experience, or an equivalent combination of education and experience
• Proficient in written and spoken English with good communication skills
• Proficient in the use of Microsoft Office
• Possesses problem solving, reasoning, motivating, organizational and training abilities
• Proactive and takes ownership with hotel maintenance equipment/inventory management
• Candidates with prior experience in hotel renovation projects will have an advantage