Floor Captain

2 days ago

East Region, Singapore JOB ELITE TT AGENCY Full time $60,000 - $120,000 per year

About the role

We are seeking an experienced Floor Captain /Hotel Restaurant Supervisor to join our dynamic team at JOB ELITE TT AGENCY' in the Changi East Region of Singapore. As a Floor Captain, you will be responsible for overseeing the daily operations of our hotel restaurant, ensuring exceptional customer service and leading a team of dedicated hospitality professionals. This is a full-time role with opportunities for career progression within our growing organisation.

What you'll be doing

  1. Manage and oversee the daily operations of the hotel restaurant, including scheduling staff, monitoring service quality, and handling customer inquiries and concerns
  2. Provide hands-on leadership and support to the restaurant team, ensuring they are trained and equipped to deliver exceptional customer experiences
  3. Develop and implement strategies to enhance efficiency, improve guest satisfaction, and drive revenue growth
  4. Ensure the restaurant adheres to all relevant health, safety, and hygiene regulations
  5. Collaborate with the kitchen team to ensure menu items are prepared to the highest standards
  6. Assist with inventory management and cost control to maintain profitability
  7. Engage with guests to gather feedback and identify opportunities for improvement
  8. Support the overall operations of the hotel as needed

What we're looking for

  1. Minimum 3 years of experience in a similar supervisory role within the hospitality industry
  2. Strong leadership and team management skills, with the ability to motivate and develop a team
  3. Excellent customer service orientation and problem-solving abilities
  4. Proficient in inventory management, cost control, and financial reporting
  5. Thorough understanding of health, safety, and hygiene regulations in the hospitality sector
  6. Strong communication and interpersonal skills, with the ability to liaise effectively with both guests and colleagues
  7. Flexible and adaptable, able to work in a fast-paced environment
  8. Proficiency in English and any other relevant languages would be an advantage

What we offer

At JOB ELITE TT AGENCY', we are committed to providing our employees with a supportive and rewarding work environment. As a Floor Captain /Hotel Restaurant Supervisor, you can expect:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive healthcare and insurance benefits
  3. Opportunities for professional development and career advancement
  4. Discounts on hotel stays and dining experiences across our portfolio
  5. A collaborative and inclusive company culture that values work-life balance

If you are ready to take on this exciting challenge and contribute to the success of our hotel restaurant, we encourage you to apply now.

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