Floor Captain

Available in multiple Locations

Job Description

• Assist the manager in day-to-day operations and administration
• Taking of orders, serving of food & beverages to guests & attending to customer's request
• Maintain cleanliness and housekeeping of work areas
• Ensure smooth operations to achieve good customer satisfaction
• Assist in managing/handling guest restaurant reservations
• Perform shift closing on the Point of Sales terminal; tally cash and credit card settlements
• Complete closing duties, including restocking items, closing reports, etc.
• Ad-hoc responsibilities assigned by the Manager

Qualifications

• Service oriented
• Excellent service attitude.
• Work with passion, zest, energy and professionalism
• Strong Leadership Skills
• A team Player
• Min 2 years experience
• Excellent team leader with the capability of performing multiple tasks at hand with minimal supervision and adequate to support and lead junior staff
• Up to date knowledge with food and beverages trends and best practices
• Outstanding communication, interpersonal and exceptional guest service skills
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS, etc.)