Events Manager

Moon Rooftop Bar and Lounge – Hiring Event Managers

Are you passionate about creating unforgettable experiences in a vibrant, fast-paced environment?

Moon Rooftop Bar and Lounge is looking for dedicated and proactive Event Managers to join our dynamic team.

What You'll Do:

Drive business growth by promoting and managing corporate events.

Handle end-to-end event processes, planning, prospecting, closing, and post-event feedback.

Ensure top-tier service and satisfaction for all clients.

Collaborate with diverse personalities and manage high-pressure situations with professionalism.

What We're Looking For:

Strong commitment and proactive attitude.

Excellent communication, problem-solving, and interpersonal skills.

Critical thinking and keen observation abilities.

Ability to thrive in a fast-paced, exciting environment.

Role & Responsibilities – Event Manager

As an Event Manager at Moon Rooftop Bar and Lounge, you will be responsible for delivering exceptional event experiences while driving business growth. Your key responsibilities include:

Sales & Client Engagement

Receive, handle, and convert Meetings, Events, and Group enquiries.

Present and sell suitable event options to clients with professionalism and flair.

Negotiate space, dates, and rates to meet booking goals, focusing on shoulder and off-peak seasons.

Engage with clients via email, phone, and in-person meetings, including site inspections.

Event Planning & Execution

Manage end-to-end planning and execution of events, from scope definition to post-event feedback.

Coordinate with internal stakeholders (e.g., Directors, bar and kitchen crew) to ensure seamless logistics.

Prepare sales presentations, quotations, and invoices in compliance with company policies and legal standards.

Be present during events to oversee flawless execution and client satisfaction.

Business Development & Strategy

Identify low-demand periods and implement targeted sales activities to boost bookings.

Develop and promote event packages to attract conference and repeat business.

Maintain accurate records of sales, revenue, invoices, and client interactions.

Actively manage bookings, record denials, and make referrals within the network.

Customer Relationship Management

Build strong relationships with clients to understand and meet their needs.

Provide excellent customer service to encourage repeat business.

Follow up on feedback and offer after-sales support.

Operational Excellence

Review availability monthly to manage demand and avoid over/under booking.

Ensure all enquiries are accurately recorded in the Event Enquiry system.

Maintain an ecosystem events calendar for internal coordination.

Market Research & Innovation

Conduct research to identify new B2B markets, prospects, and partnerships.

Help expand the venue's banquet business through strategic outreach.

Other Duties

Perform additional tasks as assigned by management within the scope of the role. To be successful in this role, candidates should meet the following criteria:

Education: Minimum GCE O-Level qualification; Diploma or Degree holders are preferred.

Experience: Proven track record in direct sales.

Language Proficiency: Strong command of spoken and written English; Ability to speak Mandarin is an added advantage.

Technical Skills: Proficient in Microsoft Office applications.

Work Style: o A team player who can also work independently, including from home when required.

Industry Passion: Genuine interest in the F&B and hospitality industry.

Availability: Willing and able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Pay: $2, $3,500.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Professional development
• Promotion to permanent employee
• Work from home

Work Location: In person