Institutional Client Service Associate

2 days ago

Central Region, Singapore Robert Half International Pte Ltd Full time $60,000 - $80,000 per year

The CompanyA global electronic brokerage firm, recognized for its technology, pricing, and client service, is expanding its Institutional Services team in Singapore to support APAC growth.

The Role

As Associate / Senior Associate, you will provide first-line support to institutional clients, including banks, hedge funds, financial advisors, and introducing brokers.

Key responsibilities include

  • Resolve account, trade-related, and technical queries via phone, live-chat, and ticketing
  • Assist clients with the full trading lifecycle: funding, transfers, corporate actions, margin, reconciliation
  • Escalate issues and collaborate across departments and regions
  • Deliver client training, outreach, and market-related projects

Your Profile

  • Bachelor's degree with at least 1-2 years' experience at a financial institution.
  • Mandatory knowledge of one or more asset classes (equities, FX, options, futures, bonds, funds)
  • Strong problem-solving skills; able to stay composed under pressure
  • Excellent written and spoken English; Mandarin a plus
  • CMFAS 1A, 2A, CM-EIP, CM-SIP (or ability to obtain soon after joining)
  • Tech-savvy with Excel and productivity tools

Apply Today

Please send your resume, in WORD format only and quote reference number SS , by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: E | EA Licence No.: 07C5595 | Sarah Sim Sze Hui EA Registration no.: R

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

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