Client Experience Specialist

4 days ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $60,000 per year

You will handle all service-sales and after-sales requests according to brand quality standards and will represent the brand's identity and vision at all times

  • 5-Day work schedule
  • Permanent role
  • Global Company

Adecco is working with one of the renowned luxury brands known for its high-end jewelry, watches, and accessories, combining heritage, craftsmanship, and elegant, timeless design.

This is a great opportunity to work as the brand ambassador of this company with a fun, diverse, and service-oriented team

Job Description:

  • Drive online and phone sales to achieve set targets and objectives.
  • Manage inbound and outbound customer interactions via phone, email, live chat, and social media across the region.
  • Provide brand information to customers and gather valuable feedback for the brand.
  • Accurately record all relevant data in the appropriate systems, adhering to group data security policies.
  • Promptly escalate system issues to the team leader and report suggestions for improvements.
  • Monitor and identify trends in customer satisfaction or dissatisfaction and share findings with the team leader.
  • Comply with company policies and procedures while maintaining a professional representation of the Group.
  • Work closely with the Customer Service team to manage repairs and after-sales service requests.

Job Requirements:

  • Experience in a call center or customer service management.
  • Familiarity with contact center tools, ideally Salesforce: CRM, interaction management, telephony, and social media platforms.
  • Knowledge of quality monitoring tools and strategies to enhance customer satisfaction.
  • Operational experience and scheduling tools in a contact center setting.
  • Strong English proficiency and fluency in a local language to serve a diverse clientele.
  • Proven ability to build and maintain positive client relationships.
  • Extensive expertise in customer service and ongoing quality improvement initiatives.

Next Steps:

  • Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
  • Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you
  • We regret that only shortlisted candidates will be notified

Lorwene Guzman

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R1104194

  • Client Service Coordinator

    4 days ago

    Central Region, Singapore Beecroft Animal Specialist Services Full time $60,000 - $80,000 per year

    About the Company Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT. Our expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, cardiology, and emergency & critical care. With state-of-the-art facilities,...

  • Internal Medicine Specialist

    4 days ago

    Central Region, Singapore Beecroft Animal Specialist Services Full time $120,000 - $240,000 per year

    Job description:The RoleWe are seeking an experienced and passionate Internal Medicine Specialist to join our multi-disciplinary veterinary team in Singapore. The ideal candidate will hold a veterinary degree and specialist board certification in Internal Medicine, and must be eligible to obtain a veterinary license from the Agri-Food & Veterinary Authority...

  • Client Experience

    4 days ago

    Central Region, Singapore Pineapple Mma Pte. Ltd. Full time $60,000 - $80,000 per year

    About Pineapple MMAPineapple MMA is Singapore's premier Muay Thai and Boxing gym — internationally recognised for our elite coaching, vibrant community, and transformative results. More than just a gym, we're a movement: a high-performance training ground where individuals grow stronger, fitter, and more confident — in and out of the ring.We're looking...

  • Client Support Specialist

    22 hours ago

    Central Region, Singapore Loan City Pte. Ltd. Full time $40,000 - $80,000 per year

    The RoleWe're looking for a Client Support Specialist to be the trusted guide for customers at Loan City. In this role, you'll help borrowers understand their loan options, provide clear and practical advice, and support them in meeting their financial needs. If you're passionate about helping others make informed financial choices, enjoy meaningful...

  • Internal Medicine – Patient Care Assistant

    1 week ago

    Central Region, Singapore Beecroft Animal Specialist Services Full time $40,000 - $55,000 per year

    About Us Beecroft Animal Specialist & Emergency Hospital is committed to excellence, compassion, and the highest standards of patient care. Our hospital provides advanced services across multiple departments, including Internal Medicine, Exotics, Emergency & Critical Care, Imaging, Wards, and Surgery. We are a close-knit team that values teamwork, empathy,...

  • Planning Director, Client Experience

    1 week ago

    Central Region, Singapore Forward 3D Singapore Full time $120,000 - $240,000 per year

    We are Assembly – and we're not like the rest. We're the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global...

  • Guest Experience Specialist

    3 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $1,800 - $2,000 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 99013**Job Views** - 1Roles & Responsibilities **Museum of Ice Cream**’s mission is to unite and inspire the world through imagination and connection. All the way from New York City, Museum...

  • Surgical Patient Care Assistant

    4 days ago

    Central Region, Singapore Beecroft Animal Specialist Services Full time $45,000 - $55,000 per year

    About the Company Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT. Our expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, and cardiology. With state-of-the-art diagnostic and therapeutic facilities,...

  • Veterinary Rotating Interns

    4 days ago

    Central Region, Singapore Beecroft Animal Specialist Services Full time $60,000 - $120,000 per year

    Beecroft Animal Specialist & Emergency Hospital is Singapore's only independent referral veterinary hospital, offering advanced care across small animal surgery, internal medicine, neurology, exotics, cardiology, and emergency & critical care.We are now offering a 12-month Rotating Internship Programme designed for recent veterinary graduates who wish to...

  • Surgical – Vet Intern

    4 days ago

    Central Region, Singapore Beecroft Animal Specialist Services Full time $104,000 - $130,878 per year

    Job description:Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT.The expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, and cardiology, using state-of-the-art diagnostic and therapeutic technology to...