HR Operations

Salary: S$6000 - S$7000

Location: Singapore

Keywords: Human Resources, Employee Experience, Regional Compliance, Onboarding, Payroll Coordination, Talent Initiatives, Professional Services, Stakeholder Engagement, Team Collaboration

An exceptional opportunity has arisen for an HR Operations Specialist to join a highly respected professional services organisation in Singapore, supporting their Southeast Asia operations. This role is perfect for someone who thrives on delivering comprehensive people solutions and enjoys working within a collaborative, high-performing team. You will play a pivotal part in ensuring seamless employee experiences across multiple countries, managing the full spectrum of HR activities from onboarding to payroll liaison, and driving compliance with local employment laws. The organisation is renowned for its commitment to nurturing talent, fostering teamwork, and upholding the highest standards of professionalism. If you are passionate about making a positive impact on employees' journeys and value flexibility, inclusivity, and continuous learning, this is your chance to contribute meaningfully while developing your own career.

• Be at the heart of regional HR operations, supporting diverse client-facing teams across six Southeast Asian countries and ensuring every employee touchpoint is handled with care and precision.
• Enjoy a supportive environment that values collaboration, open communication, and professional growth, where your contributions directly enhance the employee experience and organisational success.
• Benefit from flexible working opportunities and exposure to international HR best practices while working alongside knowledgeable colleagues dedicated to excellence.

What you'll do:

As an HR Operations Specialist, you will be instrumental in shaping the employee experience for a diverse workforce spread across Southeast Asia. Your day-to-day responsibilities will involve orchestrating key moments in the employee lifecycle-from onboarding new hires to celebrating milestones-while ensuring all processes adhere strictly to regional compliance standards. You will collaborate extensively with internal stakeholders at various levels to guarantee that every aspect of HR delivery meets both business objectives and individual needs. By acting as a bridge between local offices and global HR functions, you will help streamline payroll operations, support statutory audits, manage recognition programmes, and drive effective communication throughout the organisation. Your attention to detail will be crucial in maintaining accurate records and training materials. Ultimately, your efforts will foster a culture of trust, supportiveness, and shared achievement within a dynamic professional services environment.

• Oversee the entire employee lifecycle for client-facing staff across Southeast Asia, ensuring all milestones such as promotions, anniversaries, awards, flexible programmes, performance management departures, and regular departures are executed smoothly through close coordination with Professional Development teams.
• Engage regularly with local consulting populations to understand department-specific needs and maintain open conversations with senior leadership to ensure participation in flagship training events and offsites.
• Ensure all HR processes comply with local employment laws across six countries by collaborating closely with legal advisors and maintaining up-to-date documentation.
• Act as the primary liaison for payroll activities by preparing monthly action reports, coordinating mid-year and year-end bonus calculations for consulting staff in five countries, and facilitating communication between local and global HR teams for accurate payroll processing.
• Support statutory audits by assisting with documentation requirements, manage gifts and awards including new hire gifts, and oversee budget control for related segments.
• Lead the integration and onboarding process for new hires by managing handovers from recruiting teams, collaborating with local training teams on planning sessions, venues, and trainers, and ensuring smooth transitions to Professional Development or Department Heads.
• Maintain accuracy of training materials and orientation content while supporting budgeting for local training initiatives.
• Work closely with the Senior Manager to align employee documentation across jurisdictions with local legal requirements.
• Champion a strong Employee Value Proposition by partnering with other HR professionals to deliver consistent messaging around teamwork and professionalism throughout the employee journey.

What you bring:

To excel as an HR Operations Specialist in this setting, you will bring proven expertise gained from several years working within complex HR environments-ideally within professional services-where you have managed end-to-end processes spanning recruitment handovers through to offboarding. Your background equips you with deep understanding of regional employment legislation as well as practical experience liaising between local offices and global functions. You are adept at building trusting relationships thanks to your empathetic communication style; colleagues find you approachable yet dependable when navigating sensitive matters. Your analytical skills ensure accuracy in payroll coordination while your methodical nature helps maintain rigorous compliance standards. Above all else, your enthusiasm for supporting others shines through in everything you do: whether it's welcoming new hires or guiding teams through change initiatives. Your ability to balance operational efficiency with genuine care makes you an invaluable asset within any collaborative HR team.

• Bachelor's degree in Human Resources, Talent Management or Business-related field is required to provide foundational knowledge essential for this role.
• A minimum of five years' experience in end-to-end HR delivery within a professional services firm demonstrates your ability to handle complex HR operations effectively.
• Exceptional interpersonal skills enable you to build rapport with stakeholders at all levels while maintaining open lines of communication across departments.
• Outstanding written and verbal communication abilities allow you to convey information clearly when engaging with colleagues regionally or globally.
• Highly organised approach ensures you can manage multiple priorities simultaneously without compromising on quality or deadlines.
• Meticulous attention to detail supports your work in handling sensitive data such as payroll analytics, reporting tasks, Excel spreadsheets, and compliance documentation.
• Demonstrated ability to exercise sound judgement when dealing with confidential information reflects your professionalism and reliability.
• A collaborative mindset means you thrive as part of a team dedicated to creating positive employee experiences through shared goals.
• Passion for enhancing employee engagement drives your commitment to delivering high-quality service at every stage of the employee journey.

What sets this company apart:

This organisation stands out as a leader in professional services not only because of its impressive track record but also due to its unwavering dedication towards fostering an inclusive workplace where everyone feels valued. Employees benefit from flexible working arrangements designed around personal circumstances as well as access to ongoing training opportunities that encourage both personal growth and career advancement. The company's culture is built on mutual respect-team members are encouraged to share ideas openly while supporting one another's development at every turn. With a focus on ethical practices and community involvement across Southeast Asia, this employer offers more than just a job: it provides a platform where individuals can make meaningful contributions while enjoying long-term stability within a globally recognised brand. The emphasis on teamwork ensures that successes are celebrated collectively while challenges are met together-with ample resources available for those seeking guidance or mentorship along their journey.

What's next:

If you are ready to take the next step in your HR career by joining an organisation that truly values its people-centric approach across Southeast Asia, we invite you to apply now

Apply today by clicking on the link provided-your future team is eager to welcome someone who shares their passion for excellence in human resources.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R Anarane Thng