Retailer Performance Analyst

2 weeks ago

Central Region, Singapore Jaguar Land Rover Singapore Pte Ltd Full time $104,000 - $130,878 per year

Job Responsibilities:

  • Generate and analyse reports to track markets, importers and retailers' performance

  • Develop, implement and monitor activities and programmes to improve retailer performance and profitability, including:

  • track and report of the quarterly Business Builder results and Retailer of The Year (ROTY) program

  • consolidate composite report and report to management, field teams and markets on retailers' profitability performance monthly

  • plan, design and conduct annual mystery shop and present outcome to internal stakeholders

  • Collaborate with internal and external stakeholders to drive and improve retailer performance, financial profitability and underperforming retailer

  • Ad-hoc analysis and presentation of retailers' performance and financial trends in the network
  • Support franchise audit to ensure retailers adherence to JLR standards
  • Lead the sustainability workstream for the region
  • Manage facility infrastructure to ensure preparedness for electrification
  • Manage any other ad-hoc projects as required

Job Requirements:

  • Degree in business or related discipline
  • 3 years relevant experience in the automotive industry
  • Understanding of retailer business and processes, sales, aftersales KPIs is advantageous
  • Analytical, detail oriented, diligent and accurate
  • Ability to multitask on various projects, meticulous yet sensitive to adhering to timelines
  • Team player with strong interpersonal skills but at the same time able to work with limited supervision
  • Fresh graduates are welcome to apply

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