Business Development

4 days ago

Ang Mo Kio Town Centre, Singapore NTUC Health Co-operative Ltd Full time $30,000 - $60,000 per year

You will need to:

Operations Support

  • Coordinate weekend operations across all centres, including logistics, setup, meal flow, and centre readiness.
  • Ensure that each centre follows COS standard practices and guidelines.
  • Supervise basic clinical compliance and assist in liaising with Community Nurses on client care matters
  • Serve as first point of escalation for on-the-ground issues during weekend services.

Manpower & Staff Liaison

  • Prepare and manage weekend staff rosters.
  • Track attendance, replacements, and off-in-lieu planning.
  • Liaise with weekday Centre Managers and support staff onboarding and training for weekend operations.

Client Coordination

  • Assist in weekly client attendance monitoring, transport arrangements, and follow-up on absentees or incidents.
  • Support new client onboarding and assist in conducting initial assessments with Community Nurses
  • Communicate with caregivers and support updates on medication, appointments, and care needs.

Program & Activity Support

  • Support the planning, preparation, and on-site execution of weekend programs and activities.
  • Coordinate with volunteers and activity facilitators to ensure smooth sessions.

Reporting & Process Improvement

  • Maintain weekend operations records, incident logs, and feedback summaries. ● Contribute to the documentation of the weekend's operation and support improvements in service delivery.

Business Development

  • Support business expansion initiatives
  • Coordinate awareness campaigns and client recruitment strategies
  • Lead tracking, follow-ups, and conversion
  • Support client onboarding and admission processes
  • Prepare simple performance reports and track metrics such as new referrals, attendance, and feedback.
Qualification

You should:

  • Have a minimum of 2–3 years' experience in senior daycare operations, social service, or related roles
  • Strong interpersonal and coordination skills
  • Comfortable working across multiple locations
  • Able to work independently and handle multiple ongoing tasks
  • Proficient in Google Workspace (Sheets, Docs, Slides) for tracking, reporting, and communication

It would be great if you:

  • Experience in eldercare, daycare centres, or volunteer coordination
  • Good command of English and other local language/dialect to liaise with seniors
  • Familiarity with community-based programs and basic client care considerations
Other Information
  • 5-day work week including weekends
  • Weekday duties include planning, client/staff/centre/vendor/volunteer coordination, and reporting
  • Weekends duty includes ground supervision at centres on a rotating basis

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