Bartender

2 weeks ago

Central Region, Singapore The Standard, Singapore Full time $30,000 - $60,000 per year

Responsibilities:

  • Listen to every guest and observe body language carefully in order to be able to understand guest's needs and expectations, and consistently surprise and delight every guest.
  • Create and maintain a strong guest 'first name' relationship and combine this with an excellent memory for guest preferences.
  • Have a good understanding of the outlet's concept and food and beverage offerings, and be able to verbally explain those to the guests with personality and flair on the line.
  • Have the knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines, be able to garnish all drinks as per the given standards, and explain their characteristics.
  • Set up daily bar counter and ensure that mise en place, any other required ingredients and equipment are prepared in order to work as efficiently as possible.
  • All bottles and ingredients should be set up as per the bar's standard to assure they are in easy reach and facilitate effective service.
  • Assist the Bar Supervisor and Bar & Beverage manager to create new mixed drinks and cocktails for promotional activities and new menus.
  • Check the inventory daily before each shift to assure correct amounts are stocked up, so to avoid running out of stocks during service periods.
  • Handle cash, credit card, and other forms of payment accurately and efficiently, and process transactions using the point-of-sale (POS) system.
  • Closing the bar at the end of each shift, including cleaning and sanitising the bar area, equipment, and utensils, inventory check and securely storing supplies.
  • Clean and sanitise the bar areas after each shift and when required.
  • Responsible for checking and recording the temperature of the bar fridges and follow the First in, First Out standards.
  • Ensure compliance with all food and beverage policies and procedures, as well as applicable beverage and liquor laws with responsible service of alcohol.
  • To always take corrective action if service errors occur, ensuring all solutions exceed the guest's expectations

Other Responsibilities

  • Ensure a service-oriented culture focusing on guests' needs
  • Be well versed in the hotel's fire and life safety emergency procedures
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Maintain the highest standard of personal appearance and cleanliness

Requirements

  • Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
  • Relevant experience as a bartender in a similar luxury hotel or free-standing restaurant capacity providing customer service for at least one year
  • Excellent verbal, reading and written communication skills
  • Ability to understand effective approaches of communication with different individuals
  • Bartending competitions experience is an advantage

Competencies

  • Passionate about the hospitality industry
  • Energetic and personable
  • Aware of the local market trends in mixology
  • Good communication and customer contact skills
  • Service orientated with an eye for detail
  • Ability to work well in stressful and high-pressure situations
  • A team player and self-starter
  • Perform job with attention to details and the ability to organize and handle multiple tasks
  • Ability to understand the flow of service and support colleagues

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