Barista & Bartender

Job Description:

As a Barista & Bartender in our hybrid concept cafe and bar, you will play a pivotal role in delivering exceptional beverage experiences to our diverse clientele. This position requires a blend of barista and bartender skills, catering to both coffee aficionados and cocktail enthusiasts. You will be responsible for crafting a variety of beverages with precision and creativity while providing excellent customer service in a dynamic environment. This position requires no prior experience, making it an excellent opportunity for individuals looking to enter the hospitality industry and gain valuable skills. You will receive on-the-job training to learn the art of coffee and cocktail preparation, along with customer service techniques.

Main Duties and Responsibilities:

1. Greeting and Building Rapport:

2. Welcome customers warmly with a friendly smile and positive attitude

3. Develop rapport with regular customers by learning their names, favourite drinks, and food items, creating a personalised experience

4. Menu Explanation and Customer Assistance:

5. Familiarity with menu and ability to answer questions about menu items, ingredients, and other queries effectively

6. Drinks Expertise and Food Preparation:

7. Learn and master various beverage recipes to consistently prepare high-quality drinks

8. Assist with light food preparation, including wraps, pies and bites to complement drink offerings

9. Inventory Management:

10. Maintain inventory levels by replenishing supply for essentials such as coffee beans, powders, syrups, sauces and etc

11. Monitor stock levels and notify management when supplies need to be replenished

12. Store Cleanliness:

13. Ensure cleanliness and organisation of the dine-in area, display shelves, work area, and cutlery and etc

14. Regularly clean and sanitise work areas, utensils, equipment, and high-touch surfaces to uphold hygiene standards

15. Point-of-Sale Operations:

16. Operate POS systems proficiently to process orders, handle transactions accurately, and provide customers with receipts

17. Accept various payment methods, including cash, credit cards, and mobile payments, while ensuring accuracy and security

18. Ad Hoc:

19. Any other ad hoc duties as assigned by the management relating to the cafe & bar

Requirements:

• Excellent communication and interpersonal skills with a friendly and approachable demeanour
• Ability to learn quickly and adapt to new tasks
• Attention to detail and a strong focus on customer satisfaction
• Basic maths skills and familiarity with handling POS systems and cash transactions
• Strong organisational skills and the ability to multitask in a fast-paced environment
• Commitment to maintaining cleanliness, hygiene, and sanitation standards
• Willingness to work during peak hours, including nights, weekends, and public holidays
• Prior experience in a customer service or hospitality role is preferred but not required - we are happy to share our knowledge

Interested candidates may also reach out to us via email -  with your resume. Shortlisted applicants will be notified. We look forward to having you join our team