Inbound Call Centre Agent @ Kallang Sector

1 week ago

Geylang Bahru, Singapore PERSOL Full time $25,000 - $60,000 per year

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Kallang Sector

Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

· Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction

· Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)

· Ensure productivity and quality standards are met

· Other ad-hoc duties as assigned

Job Requirements

· At least 2 years of experience in contact centre handling voice and/or non-voice channels

· Strong customer service skills

· Excellent communication, written and interpersonal skills

· Ability to work independently while being a cohesive team member

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

Contact number:

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R Ng Shao Ze)

  • Call Centre Agent

    4 days ago

    Geylang, Singapore Pinnacle Credit Services Pte Ltd Full time

    **PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

  • Call Centre Agent

    4 days ago

    Geylang, Singapore Connect Centre Pte Ltd Full time

    **Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

  • Part Time Call Centre Operator

    2 days ago

    Geylang, Singapore The Swim Starter Full time

    **Job Scope** - Assist operations team regarding administrative work. - Provide calls regarding customer inquires for pre-enrollment & enrolled students. - Printing certificate bi-annual task (after making calls). **Job Type**: Part-time, Work From Office (WFO). **Working Arrangement**:Monday, Wednesday, and Thursday (1pm to 5pm). **Salary**: $8.00 per...

  • Executive Assistant, Procurement

    2 weeks ago

    Geylang Bahru, Singapore PERSOL Full time $40,000 - $60,000 per year

    Leading Utilities Group companyDuration: 1 year subject to extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.30am – 6.00pm (Monday to Friday)Job Duties· Execute end-to-end calling of quotation process including review of documents, evaluation and award.· Provide full contract administration support (post contract award), including...

  • Customer Service Officer @ Control Centre

    2 days ago

    Geylang, Singapore Times24 Singapore Pte Ltd Full time

    As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

  • Customer Officer @ Southeast

    2 weeks ago

    Geylang Bahru,, Singapore PERSOL Full time $40,000 - $60,000 per year

    Leading Utilities Group companyDuration: 12 months extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.00am – 5.00pm, 08.30am – 5.30pm, 09.00am – 6.00pm, 10.00am – 7.00pm (Monday to Friday) & Alternate Saturday: 08.00am – 12.00pm, 08.30am – 12.30pm, 09.00am – 1.00pmJob Responsibilities· Manage customer's enquiries from our...

  • Customer Care Officer @ Geylang Bahru

    2 weeks ago

    Geylang Bahru, Singapore PERSOL Full time $35,000 - $45,000 per year

    Leading Utilities Group companyDuration: 12 months extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.00am – 5.00pm, 08.30am – 5.30pm, 09.00am – 6.00pm, 10.00am – 7.00pm (Monday to Friday) & Alternate Saturday: 08.00am – 12.00pm, 08.30am – 12.30pm, 09.00am – 1.00pmJob Responsibilities· Manage customer's enquiries from our...

  • Live Chat Officer

    1 week ago

    Geylang Bahru, Singapore PERSOL Full time $30,000 - $60,000 per year

    Leading Utilities Group companyDuration: 12 months extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.00am – 5.00pm, 08.30am – 5.30pm, 09.00am – 6.00pm, 10.00am – 7.00pm (Monday to Friday) & Alternate Saturday: 08.00am – 12.00pm, 08.30am – 12.30pm, 09.00am – 1.00pmJob Responsibilities· Manage customer's enquiries from our...

  • Community Care Associate

    2 days ago

    Geylang, Singapore Muhammadiyah Health & Day Care Centre Full time

    **Job Location**: _**Blk 10 Eunos Crescent**_ **JOB DESCRIPTION** - **Personal and Psychosocial Care**: - Provides support to seniors in basic activities of daily living (BADL), including assistance with personal hygiene and transfer. - Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders. - **Nursing...

  • Director, Community Leadership

    4 days ago

    Tiong Bahru, Singapore National Volunteer & Philanthropy Centre Full time

    COMPANY DESCRIPTION The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and...