Call Centre Agent

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

**We (Pinnacle Credit Services) are hiring Call Centre Service Agents to join our team.** - **Location: Aljunied**: **Salaries and Benefits**: - Confirmation incentives of $150 upon confirmation - Annual Leave / Birthday Leave / Childcare Leave / Maternity / Paternity Leave - Medical coverage provided - 5 Days (Mon-Fri) - Incentive for staff...

Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance. - Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved. - Enter details of all the interactions accurately in the designated interaction management system. - Maintain good soft skills throughout their interactions with...

We are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service. **Responsibilities**: - To attend to customers’ phone enquiries and calls deployment. - To provide service reservations. - To coordinate breakdown site services for customers. - To...

We are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service. **Responsibilities**: - To attend to customers’ phone enquiries and calls deployment. - To provide service reservations. - To coordinate breakdown site services for customers. - To...

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

_**Pinnacle Credit Services**_ Location: Aljunied Rotating Shift; Monday to Thursday:9.00 AM to 7.00 PM or 10.00 AM to 8.00 PM Friday: 9:00 AM - 6.00PM (fixed shift) **Responsibilities**: - Handle inbound and outbound collection calls in a call centre environment - Communicate and explain breakdown of amount payable to customers in detail - Follow up on...

Job Responsibilities - To attend to customers’ phone enquiries and calls deployment - To provide service reservations - To coordinate breakdown site services for customers - To update customers’ database in system - To perform other ad-hoc duties as assigned Job Requirements - Minimum GCE ‘N’ /’O’ level or equivalent. - Service-oriented...