Senior Executive

5 days ago

West Region, Singapore NTUC Fairprice Co-operative Limited Full time $60,000 - $80,000 per year

We are seeking a highly motivated and detail-oriented Temporary Service Analytics Executive to cover maternity leave. The successful candidate will be responsible for supporting our Customer Service operations through data analysis, reporting, and system maintenance, primarily focusing on Zendesk and Robotic Process Automation (RPA) initiatives. This role requires strong analytical skills, a proactive approach to problem-solving, and the ability to collaborate effectively with various stakeholders.

Key Responsibilities:

●    Manage and maintain Zendesk accounts, including store and workflow setup, and ensure efficient license utilization.

●    Develop, maintain, and update custom BigQuery queries for Zendesk data and various operational dashboards.

●    Serve as a Subject Matter Expert (SME) for Zendesk-related workflows and automations.

●    Support and consult on RPA projects, including creating and maintaining RPA workflows in collaboration with the development team.

●    Lead innovative CS projects such as Voicebot and Chatbot.

●    Prepare and update monthly Customer Service performance reports.

●    Conduct ad-hoc data analysis to support business decision-making.

●    Oversee webform updates and troubleshoot issues with developers.

●    Ensure reporting mechanisms are in place and maintained for new Zendesk workflows.

●    Act as a Fire Warden IC (Incident Commander) for safety protocols.

Job Requirements

●    Proven experience in data analysis, reporting, and dashboard creation.

●    Familiarity with Zendesk or similar customer service platforms.

●    Experience with SQL querying, preferably in BigQuery.

●    Understanding of RPA concepts and workflow management.

●    Strong attention to detail and accuracy.

●    Excellent communication and interpersonal skills.

●    Ability to work independently and manage multiple priorities.

●    Proactive problem-solver with a continuous improvement mindset.

  • Executive Secretary

    7 days ago

    Central Region, Singapore Kingfisher Executive Search Full time

    Seeking experienced Executive Assistant provides high-level administrative and operational support to the CEO, ensuring the smooth execution of strategic and day-to-day priorities.This role requires exceptional organizational, communication, and problem-solving skills, as well as the ability to manage confidential matters with discretion.-Location: CBD /...

  • Senior 360 HR Consultant

    3 days ago

    Central Region, Singapore Kingfisher Executive Search Full time $104,000 - $130,878 per year

    About the role Kingfisher Executive Search is seeking a talented and experienced Senior 360 HR Consultant to join our team in Bugis, Singapore. As a full-time role, you will play a crucial part in providing comprehensive HR services to our diverse range of clients across multiple industries.What you'll be doingFind Clients: Win new business by connecting...

  • Executive Assistant

    5 days ago

    North Region, Singapore BTI Executive Search Pte Ltd Full time $60,000 - $120,000 per year

    Executive Assistant to CEO – Trusted Partner in a Stable Corporate EnvironmentOur client is seeking a dependable and professional Executive Assistant to provide dedicated support to the Chief Executive Officer of a well-established and reputable organisation. This is a vital role for a detail-oriented individual who values structure, professionalism, and...

  • Social Worker

    5 days ago

    West Region, Singapore SASCO Senior Citizens' Home Full time $40,000 - $80,000 per year

    Job Description & RequirementsWorking Location: Hong San Terrace 5 days work weekJob purposeThe Jobholder will provide direct social work case management, counselling to clients and their families, conducting social and financial assessment.Develop casework intervention plans, implementation and evaluation of programmes in order to help clients adapt to...

  • Senior Executive Assistant

    5 days ago

    West Region, Singapore BGC Group Pte Ltd Full time $60,000 - $80,000 per year

    As a Senior Executive Assistant, you will deliver the services provided by NUHS HR Group Shared Services in a consistent, accurate and timely manner. This involves working with various stakeholders in supporting the On/Offboarding and Onsite related activities. Job Responsibilities• Provide support to the Manager and Team Lead in the review, development...

  • Senior Sales Executive

    1 day ago

    West Region, Singapore Reeracoen Singapore Pte Ltd Full time $80,000 - $120,000 per year

    Job title: Senior Sales Executive (Japanese-speaking)Reference ID: 36918Our client is a Japanese manufacturer that handles steel products. Currently, they are looking for a Senior Sales Executive (Japanese-speaking). 【 Responsibilities 】- Promote and sell steel products to both local clients in Singapore and overseas clients (including India, Pakistan,...

  • Senior / Executive, Senior / Assistant Manager

    5 days ago

    West Region, Singapore Dynamic Human Capital Pte Ltd Full time $60,000 - $120,000 per year

    Senior / Executive, Senior / Assistant Manager (Clinic Operations) Primary Care Setting | Meaningful Healthcare Career What You'll Do:Oversee daily clinic operations (scheduling, patient flow, resources)Support new initiatives (Healthier SG, Age Well SG, Social Prescribing)Drive service excellence & process improvements Requirements:Degree in any...

  • Senior Executive, Consumer

    1 week ago

    West Region, Singapore PeopleSearch Pte Ltd Full time $90,000 - $120,000 per year

    Senior Executive, Consumer & Market Insights - JCWe are looking for a Senior Executive, Consumer & Market Insights to serve as a central resource for insights that guide business and brand growth. The role focuses on turning market and consumer data into actionable strategies, helping the company identify opportunities, address portfolio gaps, and strengthen...

  • Senior IT Executive

    5 days ago

    West Region, Singapore Eadeco (Singapore) Pte Ltd Full time $104,000 - $130,878 per year

    We are seeking a Senior IT Support Executive to oversee IT operations and provide advanced technical support across our offices, warehouses, and retail outlets. You will work closely with the IT Manager to manage projects, maintain POS systems, and ensure seamless IT experiences for internal users.Key Responsibilities:Support the IT Manager on projects and...

  • Senior/ Credit Admin Executive

    5 days ago

    West Region, Singapore ETHOZ Group Ltd Full time $90,000 - $120,000 per year

    We are seeking a meticulous and proactive Senior/ Credit AdminExecutive to support the end-to-end loan processing workflow. In this role, you will work closely with the Sales and Credit teams to ensure timely and accurate preparation, review, and administration of credit documentation. You will also be responsible for verifying that all required...