Account Executive, CPaaS

 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.  

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at  follow our pages on LinkedIn, Twitter, Facebook and Instagram.

We are looking for an experienced Account Executive, CPaaS who enjoys working in a fast-growing communications company and thrives in an international environment. The Account Executive will be responsible for the generation and development of both inbound and outbound new business opportunities.

Responsibilities

• Successfully prospecting and closing new clients in line with the agreed strategy (full sales-cycle ownership)

• Develop new business relationships, generate and negotiate new business for 8x8 to agreed annual qualitative and quantitative targets

• Responsible for managing the relationship with key accounts and interact at all levels within the customer's organization

• Actively and successfully manage the entire sales process

• Manage and develop the sales pipeline, ensuring all sales administration is kept up-to-date

• Create and be accountable for all client proposals, contracts and any further documentation

• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored

• Be able to handle sales objection, CXO conversations, rallying industry executive relationships, negotiate and close deals

• Participating in sales and marketing activities and relevant Global industry events

• Building current account strategy based on analysing data to find opportunities and prove value

• Keeping updated on industry trends and movements and advising management accordingly through regular networking

• Introducing, uploading and maintaining relevant prospect/customer information into the company's CRM tool

Qualifications

• Must have extensive relevant experience and knowledge in driving direct enterprise sales in CPaaS solutions, voice, video and messaging, chat, SMS.

• Track record of exceeding ambitious revenue goals/quotas in previous positions strongly desired

• Strong sales discipline and willingness to lead pipeline and internal sales processes which might require admin effort. Ability to organize and prioritize.

• Experience with contracting and negotiating

• Superior interpersonal, verbal and written communication and presentation skills

• Demonstrate hands-on experience in building strong business relationships and to leverage their exceptional sales skills with effective and proven track records of successful results

• The perfect candidate is self-motivated and ambitious in achieving goals

• Good presentation, communication and interpersonal skills with strong selling and sales aptitude

• Strong sense of responsibility, initiative and commitment

• Excellent overview of the business to closely track industry and product trends to stay at the top of the game

• Customer-driven focus and excellent people skills to establish a good rapport with customers

• Resourceful, strong problem-solving skills and ability to work independently and cope with pressure

• High levels of integrity, autonomy, and self-motivation

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