Key Account Manager

**Vonage Mission**:
We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment.

The Vonage API Group is a CPaaS leader that provides companies with the flexible communications they need to transform their customer experience & engagement

Our stack of cutting-edge communication API for Messaging, Voice and Video make it easier for companies to construct the unique customer experiences they are looking for.

**Why this role matters**:
Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. As a Senior Business Development Manager you'll grow net revenue from existing accounts and new accounts as you target the hottest enterprise and startup organisations to understand their business objectives and consult on how to achieve them by leveraging our API's communication platforms.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

**What you'll do**:
This Key Account Manager role is a hybrid one of managing existing key accounts and winning new businesses in the Singapore market. The criteria are as follow
- Focusing exclusively on Vonage's CPaaS API Products selling to a targeted list of large accounts, which will be a balance of both existing and new business.
- Stay focussed on winning the most relevant and largest Digital Natives ( ISVs, SaaS, digital first ) and Agile Enterprises in defined key verticals such as Transport/Logistic tech innovators, Digital Marketplaces, E-Commerce and Call Centres.
- Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets.
- Work closely with the Customer Solutions Team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.
- Permanently checking the best set of actions to deliver against the revenue plan.
- Contributing to and building the regional plan, with a clear focus on quick execution.
- Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

**What you'll bring**:

- Must be based in Singapore.
- Minimum 5 years of working experience.
- Preferably possess experience in the CPaaS business.
- Possess working experience as a Hunter or Farmer role in the IT industry. Experience in both is a plus.
- Consultative selling is key.
- Has an existing good network to the C-level and decision makers in the huge enterprises.
- Had or currently managed a minimum of USD 2M annual sales target.
- The ability to assess situations, perform root cause analysis, and provide solutions whilst being passionate about delivering impactful, cut through the clutter, ideas versus standard telecom presentations
- A customer driven focus and the ability to quickly pivot in a fast paced environment
- A tech savvy mind, with a good understanding of the trends driving innovation in technology, particularly in mobile, cloud and consumer areas
- The ability to develop processes that contribute to enhanced organizational efficiency
- Strong organisational and time management skills

**What's in it for you**:
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
- Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location._

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