Senior/Manager, Solutions APAC

Key Responsibilities:

·       Engage customers professionally and effectively to understand their requirements and to consult, design and propose winning solutions.

·       Collaborate with sales team to build strong relationships supporting customers to identify business opportunities.

·       Collaborate with multiple teams across region in various functions, including but not limited to sales, design, construction, critical operation, and asset management teams to deliver data centre capacity to customer.

·       Communicate with stakeholders, both internal colleagues and external vendors or partners on the developed solution to ensure feasibility.

·       To lead, prepare, and submit quality solution proposal based on RFP documents received from customer and ensure compliance to technical requirements and specifications.

·       To analyse customer technical requirements and make comparison with market trends for optimised solution.

·       Establish internal project briefs, project procurement and contracting strategy, long-lead equipment procurement buy-out, analyse project risks and develop project timelines based on agreed solution with the customer. Prepare and submit reports to Management and Group for approval.

·       Manage and organise design review meetings between customer and internal stakeholders to finalise the design solution for implementation.

·       Manage internal stakeholders to identify and establish overall project delivery schedule for project implementation to meet customer timeline.

·       Manage and implement the agreed solution by customer from contract execution, design, construction, commissioning, and turnover to critical operations and assets management teams.

·       Monitor and report project status to Management on the various stages of project implementation and highlight project risks or delays.

·       Tackle solution challenges arising from project implementation and work with internal stakeholders to resolve them on a timely basis.

·       To provide constructive feedback to internal teams as and when observed for improvement.

·       Manage assigned accounts and provide backup coverage for the team.

·       Act as a single point-of-contact for the customer on executive escalations or issues independently.

·       Other duties as and when necessary, associated with the role.

Requirements

·       Possess a bachelor's degree or above, preferred major in Mechanical Engineering.

·       Minimum 8 years working experience. Candidates with experience working in data centres or design consultancy firms and have worked through a construction project life cycle from design until obtaining building permit for occupation is preferred.

·       Working experience or good knowledge in data centre design and power & cooling systems requirements including testing and commissioning activities (i.e. FAT, SAT, IST).

·       Ability to work directly with Senior Management and manage within a matrix organization.

·       Excellent presentation skills and strong public speaking capability

·       Resourceful team player with a genuine enthusiasm for providing excellent support to internal and external customers.

·       Experienced with fast-paced large volume, dynamic, complex, international operations.

·       Able to develop comprehensive and concise management reports.

·       Possess drive, tenacity and willingness to learn

·       Willing to walk the ground to verify the field progress and engage staffs.

·       Excellent communication skills (written & oral). Ability to read and write Chinese is an added advantage. We are seeking candidates proficient in Chinese to effectively communicate with Chinese-speaking clients.

·       Proficient in MS Office applications and AutoCAD or REVIT 3D.

·       Ability to travel for short business trip within Asia Pacific countries.

·     Familiar with fire and building codes in Singapore and surrounding regions and relevant international standards used in data centre industry