Apac T&e Manager

**The Straumann Group**

Straumann is a pioneer and global leader in implant dentistry. In collaboration with leading clinics, research institutes and universities, Straumann researches, develops and manufactures dental implants, instruments, prosthetics and tissue regeneration products for use in tooth replacement and restoration solutions or to prevent tooth loss.

The regional head-office based in Singapore is supporting the country organizations in the Asia Pacific region, covering Australia and New Zealand, China, India, Japan, Korea, Malaysia, Singapore, Taiwan, Thailand, and Vietnam. In addition, we are working with distribution partners in South-East Asia and a Joint Venture in Hong Kong.

**Main Purpose of the Role**

This position reports to the APAC Head of Digital/Ortho and Marketing.

The APAC T&E Manager will develop and organize the training and education system for Implant, Prosthetic and Biomaterial solutions to support the business growth. As such, you will work closely with the brand HQs, country organizations and distributors, as well as external education partners.

Further, you will be responsible to build up the KOL and speaker pool, develop and groom new dentists into it and set up a professional organization of clinical professionals in APAC. Lastly, you will coordinate education events, courses and speaker deployment on a regional level.

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**Key Responsibilities**

**KOL/speaker management and development**
- Be responsible for the coordination and alignment of educational events and speaker deployment on a regional level - aiming to maximise synergies.
- Build and utilize existing (internal and external) KOL/speaker development programs together in close alignment with Senior Management.
- Function as the go-to person for KOL/speaker management, as well as the development and grooming of new speakers.
- Prepare and actively build a network of Implant professionals across the APAC region that will function as an organizational roof for a broader network of study groups.
- Act as the gatekeeper for key speakers and KOLs in the APAC region as well as the interface to other regional T&E managers and HQ.

**Internal Training**
- You will be responsible for the budgeting, activity planning, implementation, and evaluation of all internal training activities on a regional level.
- You will work closely with colleagues from global HQ and the APAC regional team to coordinate trainings in relation to introduction of new products, solutions, or systems.
- You will prepare and coordinate global training offerings and, if needed, participate as well.

**Customer Education (external)**
- Following established curricula (both internal and external), you are responsible for the implementation of Customer Education programs for the Implants portfolio.
- In response to new product launches and system upgrades, you will work closely with colleagues from global HQ and the APAC regional team.
- This includes budgeting, activity planning, implementation, and evaluation of all conducted Customer Education activities.
- Closely work with country organizations on proper and timely follow-up activities and customer satisfaction surveys.
- Coach and monitor the implementation of yearly, quarterly, and monthly plan for all Customer Education activities with ROI measurement.

**Skills and Competencies**

**Education / Professional Experience**
- Bachelor’s Degree or higher
- 3-5 years of experience in healthcare/medical device industry (Dental industry a plus)
- Experience in setting up a course system for medical products
- Experience to organize seminars, training courses or similar events
- Marketing, T&E experience a plus

**Personal Competencies**
- Excellent communication skills (internally and with customers)
- English (Business level) a must
- Interpersonal and presentation skills
- Training and Coaching skills
- Well-organized and structured
- Comfortable to interact with different stakeholders and customers
- Target orientated
- PC skills: MS Office (Word, Excel, PowerPoint, Outlook, Sharepoint)