Infrastructure Operations Senior Manager, Apac

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

Overview

In this role you will be the manager in our APAC region, heading our Tech Services Application Support presence in APAC, plus an extended local remit for Tech Services leadership across Enterprise Security, Infrastructure, Desktop, Regulatory and Legal Entity reporting and client facing requests - partnering extensively with other technical resources in region to provide escalation, guidance and delivery for issues and solutions with a complete understanding of how regional requirements fit into our global technical support model
- Provides leadership and direction through direct reports and other matrixed reporting lines
- Is accountable for the performance and results of a Technology Services initiatives at a regional level
- Develops and executes strategy to achieve key business objectives defined in collaboration with senior management
- Makes decisions guided by department and business unit strategy and objectives with results assessed with a near-term and long-term perspective

Role summary and job responsibilities
- Guides decision-making and provides leadership in selecting and implementing operational tools and capabilities
- Responsible for correcting technology service disruptions, identifying root causes, and implementing preventative measures
- Identifies non-obvious relationships and anomalies often overlooked by others
- Demonstrates deep understanding of essential technologies
- Capable of dissecting a problem into manageable parts
- Provides timely feedback and mentoring to individuals using data to reinforce learning
- Effectively uses collaboration and delegation as means to expand capabilities and improve productivity
- Is accountable for the development of direct reports
- Influences, and in some cases responsible for, recruitment and performance management of associates
- Able to overcome differences of opinion and drive team alignment around a specific goal or solution

Business knowledge
- Possesses deep understanding of the industry and business units in order to be able to effectively navigate the organization and effectively translate technical issues into business impacts

**Requirements**:

- Typically has 8+ years of relevant experience
- Possesses expertise in core areas of responsibility while maintaining a strong understanding of the broader technology portfolio
- Identifies impacts across the entire portfolio and coordinates across senior levels to manage dependencies and address competing priorities
- Stays abreast of industry trends and technologies

Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.