Permanent Senior Operational Risk Manager, Global Banking APAC Singapore,

Position Purpose

For the scope of Global Banking (GB) APAC and as part of the first line of defense, the Chief Conduct & Control Officer ("CCCO") for GB APAC is responsible for establishing and maintaining a strong Conduct & Permanent Control framework on all non-financial risks (operational, conduct and regulatory) throughout the 1LOD across CIB in strong partnership with the métiers, functions and regions, and with LoD 2/3.

With a presence in 12 territories across APAC, Global Banking APAC has presence in 12 markets across the APAC region and delivers global solutions to our clients, leveraging our global network and our product & sector expertise. The Global Banking APAC organization comprises of the three pillars:

• Corporate Clients Group (CCG) which focuses on the coverage of all our corporate clients in APAC. It encompasses all existing coverage teams and includes Industry Groups and M&A to provide strategic content to clients.
• Global Capital Markets (GCM) brings together all financing activities (i.e. Real Assets, LSF, Loan Book), Capital Markets activities (DCM/ECM and Strategic Hedging) and syndication (LMFS) to offer one-stop-shop financing solutions to our clients.
• Transaction Banking APAC offers a full range of Transaction Banking solutions, including Cash Management, Trade and Supply Chain Finance, as well as Liquidity and Investment Solutions APAC.

The Senior Operational Risk Manager, Global Banking APAC, will report to the Chief Conduct and Control Officer, Global Banking, APAC. The core responsibility will include establishing and maintaining a robust Permanent control framework on all non-financial risks across APAC territories and GB APAC entities. He or she shall work in close collaboration with CIB APAC CCCO, APAC Transversal CCCO, APAC ITO CCCO, CIB CCCO central teams, OPC teams and OPC platform in BNPP ISPL, and in full alignment with GB CCCOs of other regions.

Key Responsibilities

The key responsibilities of Senior Operational Risk Manager, Global Banking APAC include, but are not limited to the following and shall be implemented in alignment with Global Banking worldwide where relevant:

• Maintaining a robust, coherent organization and governance across Global Banking APAC for all non-financial risks (duly involving LOD2&3 and Functions):
• Facilitate responses on operational risks enquiries / surveys raised by LOD2/LOD3/Regulators for GB APAC.
• Contribute and represent GB APAC in relevant governance bodies of the bank (e.g. the Senior Management, the Boards) when needed.
• Represent and contribute to the relevant Control committees in APAC and globally (if required), notably but not limited to
• Non-financial Risk/ controls: Operational Risk Management Forums, Incident Committee, Client Complaint Committee, Global Banking ICC, CIB APAC ICC, Territories ICC etc.
• Ensuring full oversight on risk and control matters impacting Global Banking APAC, in line with the CIB APAC OPC Charter and the Global Banking Front to Ops Governance Principles of the Operational Risk Management Framework. This shall be carried out with the aim of ensuring compliance with regulatory expectations; compliance with the bank's policies and procedures; and protection of the Group's reputation; in alignment and integration with Global Banking worldwide and coordination with APAC CCCO stakeholders.
• Performing annual risk and control self-assessments (RCSA) and its ongoing maintenance for GB APAC to ensure regulatory compliance and practices in line with internal requirements. The responsibility will include follow up of the remediation plan, assisting in addressing material weaknesses identified in the annual risk and control self-assessment etc.
• Coordination of data collection, responses and contribution to IG assignments covering GB APAC
• Closely monitoring the closure of IG, RISK ORM, Compliance, Regulatory, or Auditors' findings
• Performing read across for the gaps self-identified or identified by LoD2 / LoD3.
• Designing control, deployment and maintenance of control library, and execution of controls including following up on remediation of root cause and closure of results.
• Active participation in incident management by coordinating with stakeholders on root cause investigation, remediation plan definition and implementation, and to ensure clear & timely reporting on Incident reporting system
• Timely supporting business in handling complaints, with accurate and timely logging of complaint, ensuring review by Metier Complaint Contact, timely reply to client as per local regulatory / BNPP requirements.
• Responsible for coordination of the New Activity Committee (NAC), Transaction Approval Committee (TAC) and other applicable processes including documentation with the policy.
• Ensuring procedure management in line with Group requirements.
• Organizing and convening training on various Operational Risk topics.
• Contribute to implementing relevant conduct governance framework in Global Banking, in coordination with relevant team.
• Coordinate the performance of conduct risk assessment as part of the annual RCSA campaigns
• Support in implementation of the actions derived from the analysis of the relevant risk metrics in collaboration with CCCO teams.
• Support the promotion, roll out and monitoring of training, including conduct awareness campaigns launched by CCCO teams.
• Close collaboration with GB APAC CCCO team based in BNPP ISPL for smooth integration and functioning of day-to-day activities. The responsibility encompasses ensuring activities offshored to various units in BNPP ISPL is performed as per the SLA.
• Management of staff under Operational Risk Management Team.
• Monitor staffing resources and adjust size and expertise where necessary
• Allocate tasks within team
• Ensure the quality of the outcome coming from the team
• Support the team including teams in BNPP ISPL, reply to escalation, and reallocate tasks based on priorities.
• Perform appraisal, set objectives, monitor the performance and facilitate the development of team members

Competencies (Technical / Behavioral)

Knowledge of BNPP APAC CIB set up, Group & CIB framework / guidelines

Proven expertise in leading operational risk management matters

Ability to interact and manage stakeholders at different seniority levels and across different Métiers/Function

Ability to lead and manage teams, directly and in project mode

Ability to work in a fast-paced business environment, on various projects at the same time and under tight deadlines

Ability to facilitate, manage and implement organizational, cultural changes and transformation.

Ability to make clear and timely decisions which are based on judgement after weighing up all facts, risks, constraints and available options.

Reliability and integrity

Good verbal and written communication skills

Fluent in English

Specific Qualifications required

12 – 15 years of professional experience in corporate banking environment

About BNP PARIBAS

As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

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