Customer Service Officer

2 weeks ago


Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time $30,000 - $60,000 per year

Customer Service Officer (Call Centre) - 1 Year Contract - Singapore

We're looking for a dedicated Customer Service Officer (Mandarin Speaker) to join our team in Singapore You'll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

  • Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
  • Provide friendly and efficient assistance to ensure a pleasant customer experience.
  • Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
  • Follow up on unresolved incidents and ensure timely resolutions.

Requirements

  • Experience: At least 1 year of experience in a call centre or customer service environment.
  • Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
  • Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
  • Immediately Available candidate is a plus.

This is a 1 year contract to start, renewable and convertible to permanent.



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore SAFRA National Service Association Full time $30,000 - $50,000 per year

    CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...


  • Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    **Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...

  • Customer Service

    2 weeks ago


    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...


  • Singapore CBRE Singapore Full time

    Customer Service Officer (Rotating Shifts) Join to apply for the Customer Service Officer (Rotating Shifts) role at CBRE Singapore Customer Service Officer (Rotating Shifts) 1 month ago Be among the first 25 applicants Join to apply for the Customer Service Officer (Rotating Shifts) role at CBRE Singapore Job ID90375Posted18-Jul-2025Role...


  • Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...


  • Singapore ADEMCO (FAR EAST) PTE LTD Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...


  • Singapore AN DIGITAL LOCK PTE. LTD. Full time

    **Job Posting: Customer Service Officer at AN Digital Lock** **Company**: AN Digital Lock **Location**: 2 Gambas Crescent Singapore 747044 AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to...

  • Customer Service

    2 weeks ago


    Singapore L D S DELIVERY SERVICE Full time

    1 year exp **Roles & Responsibilities** **1) Customer Service** - Liaise with customers and the operation team. - communicate and arrange the jobs orders. - Upkeep and perform system regularly. **2) Administration** - computer literate. - Prepare debtors listing and send reminders for late payment. - Perform ad-hoc duties assigned by Supervisor. -...


  • Singapore Knight Frank Full time

    Customer Service Officer / Executive (Unit Handover & Defects Management) Join to apply for the Customer Service Officer / Executive (Unit Handover & Defects Management) role at Knight Frank Customer Service Officer / Executive (Unit Handover & Defects Management) 1 week ago Be among the first 25 applicants Join to apply for the Customer Service Officer /...