Customer Service Officer

2 days ago

Singapore CBRE Singapore Full time
Customer Service Officer (Rotating Shifts)

Join to apply for the Customer Service Officer (Rotating Shifts) role at CBRE Singapore

Customer Service Officer (Rotating Shifts)

1 month ago Be among the first 25 applicants

Join to apply for the Customer Service Officer (Rotating Shifts) role at CBRE Singapore

Job ID
90375
Posted
18-Jul-2025
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management, Property Management
Location(s)
Singapore - Singapore
Global Level: GL-12
Family/Function: Office & Soft Services / Workplace Experience
Location: Singapore
About The Role
As a CBRE Customer Service Officer (Property Management), you will assist residents/customers/tenants with business and personal needs. This includes making reservations, scheduling transportation services, and providing recommendations on local attractions. This job is part of the Property Management function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You Will Do

  • Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
  • Record and log service requests and track the statuses. Provide administrative aid to management as needed.
  • Answers phone calls in professional manner with good phone etiquette.
  • Deliver world-class customer service to all individuals in the facility. Encourage residents/customers/tenants to refer personal and business associates to the location.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • May establish new techniques to ensure the team is able to meet its objectives.
  • Has a direct impact on the team objectives as well as the objectives of related teams.
  • Ensure personal and team outcomes have a positive impact on customer objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
What You Will Need
  • Minimum O Level with 2 years of job-related experience.
  • Prior experience in Customer Service or Frontline Services is a strong advantage.
  • In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
  • Requires the ability to explain complex concepts or sensitive information.
  • Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
  • Positive, friendly disposition and customer service orientated.
  • Must be able to commit to rotating shifts.
Why Cbre
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Our Values In Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Service line: None Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other

Referrals increase your chances of interviewing at CBRE Singapore by 2x

Customer Service Officer - Singapore Airlines Service Centre at ION Orchard Customer Service Officer (Part-Time/ Bedok) - Expression of Interest Assistant Officer, Customer Service (The Seletar Mall) Customer Service Officer, Fraud & Scam, Contact Center Customer Care Executive - Contact Centre (1 Year Contract) Guest Service Officer (Part-Time) - Night Safari Customer Service Executive (1 year Direct Contract) IKEA Tampines - Customer Relations Officer, Easy Buying (Full-Time) Customer Service Executive (1 year Direct Contract)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Service Officer

    2 weeks ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Services Officer

    5 days ago

    Singapore SAFRA National Service Association Full time

    **Customer Services Officer (4 months maternity cover)** **1. Main / Key Responsibility(ies)**: Perform Customer Service duties at the frontline counter. - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System -...

  • Customer Service Officer

    3 days ago

    Singapore SAFRA National Service Association Full time

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOH Singaporean or Singapore Permanent Resident only Responsibilities Performs opening of front desk activities. Receive members / guests at the counter. Check the member's membership card and NRIC. Receive /

  • Customer Service Officer

    14 hours ago

    Singapore Logistic service company Full time

    Company Name: Logistic service company Job Title: Customer Service Officer (ID8027) Hours per Week: Monday to Friday 8am to 5:30pm. Location: Tampines, Northeast, Singapore Job Category: Customer Service Job Description: Order processing and responsible for the coordination and preparation of all necessary documentation. Liaise with...

  • Customer Service Officer

    2 days ago

    Singapore SAFRA National Service Association Full time

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOH Singaporean or Singapore Permanent Resident only Responsibilities Performs opening of front desk activities. Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities...

  • Retail Store Room Assistant

    2 weeks ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    Our clients are well-known Luxury Retail Brands. We seek a store-based Store Room Assistant to join the dynamic team. - Location: Town/Central - 5-days work week - Permanent / Full-Time position **Responsibilities**: - Handling in-coming / out-going stock for the boutique outlet. - Perform quantity and quality checks for the incoming stock from when...

  • Customer Service Officer

    2 days ago

    Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service Lead

    6 days ago

    Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service Officer

    24 hours ago

    Singapore VINCO SERVICE PTE. LTD. Full time

    Responsibilites - Process orders and prepare cargo delivery documents. - Investigate customer complaints and stock discrepancies upon delivery. - Assist in arranging cargo and follow up receipt/delivery status. - Plan and track local cargo delivery - Updates and monitor picking accuracy and warehouse activities. - Liaise and coordinate with warehouse and...

  • Customer Service Officer

    7 hours ago

    Singapore BEER HAVEN Full time

    **Customer Service Officer Job Description**: We are looking for a skilled customer service officer to oversee the daily operations of our outlet. As a customer service officer, you will ensure that customer are welcomed when they arrive and that they are accompanied to their room or seat. You will manage the hall and room activities. To ensure success as a...