Customer Service Officer

2 weeks ago

Singapore Singapore Jobs Full time

Join to apply for the Customer Service Officer (Call Centre I Bank) role at Singapore Jobs

The Opportunity

This is an exciting opportunity to work for one of the leading banks. It is an opportunity for an experienced Customer Service Officer to join their team. MNC|Bank

Responsibilities
  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers\' needs and provide appropriate solutions and attention
  • Identify cross-sell opportunities during customer interaction
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers\' feedback and identify problem trends for improvement actions
The Talent

No Experience Required . Prior experience in call centres or customer service is highly preferred. Comfortable to be in a call centre role. Committed and focused. Strong communication skills. Adaptable and a fast learner. Strong customer centricity.

Next Steps

Drop your resume and contact us to follow-up, or send your resume to

Email Topic: Customer Service Officer

Only shortlisted candidates will be contacted

Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Advertising Services
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