Assistant Manager

Job Responsibilities

Attractions Producer: Renewal & Innovation

• Develop and execute a multi-year roadmap for attraction renewal aligned with organizational goals and guest expectations.
• Identify emerging technologies and trends in themed entertainment, immersive experiences, and smart operations.
• Lead cross-functional teams through concept development, prototyping, and implementation phases.
• Define and manage project scope, timelines, and budgets, ensuring milestones are met and resources are optimized.
• Evaluate and select innovative technologies (e.g., AR/VR, AI-driven personalization, IoT, robotics) for integration into the attraction.
• Collaborate with tech vendors, creative studios, and engineering partners to ensure seamless
• Oversee attractions renewal timelines, budgets, and deliverables from concept to installation making sure exhibitions and programmes are delivered on time, within scope, and aligned with institutional goals
• Monitor and maintain budgets for attractions renewal including obtaining estimates, raising orders, processing invoices and maintaining budget files.
• Champion creative vision while balancing technical feasibility and guest-centric elevated experience.
• Conduct user testing and feedback loops to refine concepts and ensure high satisfaction.
• Coordinate with vendors, partners, and internal teams to deliver high-quality, innovative experiences.
• Ensure renewed attraction meets safety, sustainability, and operational efficiency standards.
• Develop training programs for staff to operate and maintain new systems effectively.

Attractions Events Programming

• Develop and execute engaging, guest-centric events programming across all attractions, including seasonal and thematic experiences.
• Conceptualize and lead large-scale, attraction-wide festivals such as National Day, Formula 1, and New Year's Eve Countdown, managing end-to-end planning and partner coordination.
• Research, identify, and implement innovative commercial opportunities and upgrades to enhance guest experience and drive revenue growth.
• Collaborate with internal teams (marketing, operations, guest experience) and external partners to ensure seamless program delivery and alignment with brand standards.
• Create and manage detailed project plans, timelines, and budgets for all programs and events.
• Monitor and evaluate program performance using guest feedback, attendance data, and commercial outcomes to inform future initiatives.
• Support the enhancement of key attraction areas, such as the SkyPark Observation Deck, to elevate the overall guest experience.
• Work closely with the Attractions leadership team on business planning, strategic development, and implementation of new initiatives and partnerships.
• Collaborate cross-departmentally to package and promote new offerings and strategic opportunities across the attraction portfolio.

About the Attractions Department

The Attractions department compromises of 150 staff across ArtScience, SkyPark Observation Deck, Digital Light Canvas and the Sampan (Canal Boat Ride) boat rides. The Attractions department looks after:

ArtScience Museum

ArtScience Museum is the cultural component of Marina Bay Sands. It explores the intersection between

art, science, technology and culture. The museum has staged large-scale exhibitions by some of the world's

major artists as well as significant exhibitions that explore aspects of science. Ticket prices vary.

SkyPark Observation Deck

Located 56 storeys up from the heart of the Marina Bay area, the SkyPark Observation Deck Observation

Deck boasts scenic views of the panoramic vistas of Marina Bay and Singapore's world-class cityscape.

Digital Light Canvas

Digital Light Canvas is an artwork by teamLab, the Japanese collective behind Future World at ArtScience

Museum. The artworks invite visitors to step beyond the boundaries of physical space and interact with

digital art beneath their feet, as crystals light up overhead.

Sampan (Canal Boat Ride)

Visitors can take a leisurely ride along the Canal at Marina Bay Sands in a beautifully crafted traditional

Chinese and Malay wooden boat called a Sampan (Canal Boat Ride). The boat takes visitors under the

Rain Oculus, an eco-friendly installation that collects the rainwater that fills the Canal.

.Job Requirements

Education & Certification

• Bachelor's or Master's degree in Engineering, Experience Design, Digital Media, or related field

Experience

• 5+ years of experience in attraction development, themed entertainment, or technology-driven experience design.
• Proven track record of delivering complex projects involving digital transformation or experiential innovation.
• Advanced certifications in project management, data analytics, or immersive technology (preferred).
• Strong understanding of guest experience design, systems integration, and project management.
• Excellent communication, leadership, and stakeholder engagement skills.
• Up-to-date knowledge of industry trends, competitor activities, and emerging technologies.
• Ability to scout and implement global trends and creative concepts.
• Experience working with artists, technologists, and designers to co-develop experiences.
• Strong skills in managing timelines, budgets, and resources across multiple projects.
• Ability to coordinate with internal teams and external vendors for seamless execution.
• Experience in preparing reports and presentations for management and stakeholders

Other Prerequisites

• Strong organizational skills and attention to detail.
• Flexibility and adaptability to handle various tasks and responsibilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability to work in the evenings and on weekends as necessary.
• Ability to perform additional duties as directed.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.