Credit Control Executive
4 days ago
About the Role
GB Helios is seeking a meticulous and proactive Executive, Credit Control to join our Auto Department. You will play a key role in managing the full spectrum of credit control activities - from monitoring collections to coordinating legal and repossession actions - to ensure effective debt recovery and healthy cash flow.
Key Responsibilities
- Make collection calls and ensure timely follow-up on outstanding payments.
- Negotiate repayment plans and manage customer accounts to minimise default risk.
- Liaise with legal representatives on actions against delinquent accounts.
- Coordinate with vehicle repossessors and monitor the status of repossessed assets.
- Maintain regular communication with clients to ensure timely settlement of balances.
- Investigate and resolve queries relating to outstanding balances.
- Post and allocate daily receipts in the accounting system accurately.
- Support the Finance team with ad hoc administrative and reporting tasks.
Requirements
- Diploma in Business, Finance, or related field.
- Minimum 2 years of relevant experience in credit control, ideally within hire purchase, leasing, or financing environments.
- Familiarity with the legal process of debt collection and ability to advise on appropriate actions at various stages.
- Strong analytical skills with the ability to reconcile complex accounts and maintain high attention to detail.
- Excellent interpersonal and communication skills; confident in managing difficult conversations professionally.
- Proficient in Microsoft Excel and other MS Office applications.
- Bilingual in English and Mandarin to liaise effectively with Chinese-speaking clients.
Why Join Us
At GB Helios, you'll be part of a forward-thinking team in the automotive and financing sector, where integrity, accountability, and teamwork drive our success. We value individuals who take ownership, act with professionalism, and are committed to continuous improvement.
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