Reservations Executive

3 days ago

Newton, Singapore HOTEL ROYAL LIMITED Full time

2 years exp

**Roles & Responsibilities**

**JOB SCOPE**
Reservations Executive will assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.

**JOB RESPONSIBILITIES**

1. Assist to ensure effective booking processes and consistent follow through on guest bookings.

2. Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.

4. Handle all incoming mails for reservations and highlights the important requirements and information before passing on to the Front Desk staff and Reservation Agent for processing.

5. Perform other duties as and when assigned by the Management.

**JOB REQUIREMENTS**

1. Possess at least a Diploma/Higher Nitec in Hospitality Operations or equivalent.

2. At least 2 years of relevant working experiences in processing reservations.

3. Excellent in interpersonal and communications skills.

4. Strong ability to work independently and as well as a team member.

5. Able to work on tight working schedules.

6. Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

7. During peak travelling seasons may required to work on Saturdays, Sundays and Public Holidays.

HOTEL ROYAL LIMITED

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