Claims Executive
2 days ago
Job Responsibilities:
- Provide highest customer care, responsiveness and satisfaction when managing assigned claims.
- Reviewing non-motor claims files - registration, settlement, update, assessment and closure of files.
- To send out acknowledgement letters/emails to insureds/third party claimants.
- Attend to telephone/email enquiries.
- Attend meetings/hearings at MOM_WC, Labour Relation Dept, etc.
- Other ad-hoc duties as assigned by the Head of Department.
Requirements:
- Minimum GCE "O" Level, Certificates in Insurance – BCP, PGI, CGI and HI.
- 2 to 3 years' experience in handling non-motor claims - WICA 2019, Liability, Engineering, Maids, Fire, Marine, etc.
- Familiar with MOM-EmPower system.
- Good in oral and written communications.
- Preferred if able to speak in Mandarin as need to liaise with Mandarin speaking clients.
- A team player, possess good negotiation and customer handling skills.
- This position is open to Singaporeans and Permanent Residents only.
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