Assistant Station Manager

2 weeks ago

Thomson, Minnesota, Singapore Inter Island Manpower Pte Ltd Full time $40,000 - $60,000 per year

Job Responsibilities

  • Monitors perform first level of maintenance for AFC equipment such, are gates and ticketing machines

  • Monitors CCTV and makes necessary Public Announcements. Assists passengers in fare-related, directional enquiries, attends unwell passengers and ender first aid when necessary

  • Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.
  • Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
  • Attends incidents, alarms at the platforms and trains, carry out hand signalman duties when required.
  • Provides travel directions for passengers travelling within the train system.
  • Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal
  • Carries out checks on illegally parked or abandoned bicycles or belongings.
  • Conducts inspection takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those louts regulations, e.g. drinking, eating, smoking in station premise.
  • To liaise with cleaning personnel for station/toilet cleaning
  • Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)
  • Opening and Closing of Station, Opens and closes the station according to the timetable. Switches the station equipment on / off before / after traffic hours
  • Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station
  • Handles all train/station incidents and emergencies, manages and reports all incidents and emergency situations relating to: Staff and passenger (accident, assault, molest, etc.) Trains (alarms, faults of trains)
  • Passenger Service Centre (take local control of MFT functions due to failure of signaling equipment, responding to alarms/defects) Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
  • Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress.
  • Assist in service recovery during train service disruption

Job Requirement

  • Diploma, NITEC/Higher NITEC in Engineering discipline.
  • Able to perform rotating shift work based on a duty roster.
  • Enjoys communicating with people and is service oriented.
  • Able to work in a fast-paced and customer-facing environment.
  • Possesses a service-oriented mindset and pleasant disposition.
  • Able to multi-task effectively when responding to station operation requirements

Thong Yie Sze (EA Personnel Registration No: R

Inter Island Manpower Pte Ltd (Co Reg: N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

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