
Customer Relationship Officer
2 weeks ago
Attractive Salary and Staff Benefits
Fast Confirmation & Career Growth
Fun, Youthful & Supportive Team Culture
Generous Staff Discounts on Premium Products
Team Bonding Events & Company Celebrations
Duties:
- Deliver warm, personalized service to customers before, during, and after treatments.
- Manage customer schedules and coordinate with staff for seamless operations.
- Maintain accurate records of treatments, sales, and customer data.
- Oversee shop facilities, inventory, and cashier duties.
- Ensure staff follow company SOPs and support onboarding of new team members.
- Handle customer inquiries and provide expert guidance on treatments and packages.
Responsibilities:
- Minimum 2 years' experience in customer service or relations, ideally in a beauty or service-focused industry.
- Able to converse in Mandarin to effectively communicate with Mandarin-speaking clients
- Organized, detail-oriented, and proactive in managing customer needs.
- Friendly, professional, and team-oriented personality.
Kindly send your resume to
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