Customer Relationship Officer

2 weeks ago


Central Region, Singapore Tay Shop Pte Ltd Full time $60,000 - $80,000 per year

Attractive Salary and Staff Benefits

Fast Confirmation & Career Growth

Fun, Youthful & Supportive Team Culture

Generous Staff Discounts on Premium Products

Team Bonding Events & Company Celebrations

Duties:

  • Deliver warm, personalized service to customers before, during, and after treatments.
  • Manage customer schedules and coordinate with staff for seamless operations.
  • Maintain accurate records of treatments, sales, and customer data.
  • Oversee shop facilities, inventory, and cashier duties.
  • Ensure staff follow company SOPs and support onboarding of new team members.
  • Handle customer inquiries and provide expert guidance on treatments and packages.

Responsibilities:

  • Minimum 2 years' experience in customer service or relations, ideally in a beauty or service-focused industry.
  • Able to converse in Mandarin to effectively communicate with Mandarin-speaking clients
  • Organized, detail-oriented, and proactive in managing customer needs.
  • Friendly, professional, and team-oriented personality.

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