Customer Service Officer CSO

7 days ago

Central Region, Singapore The Supreme HR Advisory Pte Ltd Full time $2,650 - $3,500 per year

Company Benefits & Incentives

Fast Track Career Path

Work-Life balance

Customer Service Officer (CSO)

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)

Working location (Current Hiring) / Willing to relocate to other branches due to work exigencies

  • Toa Payoh
  • Bukit Timah
  • Salary: $2650 - $3500

KEY RESPONSIBILITIES

Sales and Customer Service

  • Explain our courses, education philosophy and pedagogy to potential customers.
  • Promote centre programmes to potential and existing customers
  • Build relationships with our customers
  • Handle phone and email queries effectively and promptly
  • Perform and manage sales transaction effectively and promptly

Administrative Duties

  • Arrange replacement lessons for students, and appointments for parents, Centre
  • Management or teachers.
  • Responsible for center's inventory and simple logistics
  • Other administrative and ad hoc duties, e.g. filing documents

REQUIREMENTS

  • Have minimum GCE 'A' levels or Diploma qualifications.
  • Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
  • Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
  • Open to be deployed at other centers due to work exigencies

Interested individuals may reach out via:

(Kyra)

Voon Yih Boon Reg No: R

The Supreme HR Advisory Pte Ltd EA No: 14C7279

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