Customer Service Officer

1 day ago


Central Region, Singapore Comfort Transportation Pte Ltd & CityCab Pte Ltd Full time $70,000 - $120,000 per year
Responsibilities
  • Respond to customer inquiries via phone and/or email regarding Autonomous Vehicle services.
  • Process Autonomous Vehicle bookings as required
  • Handle customer feedback, complaints, and lost & found matters
  • Maintain accurate customer records through data entry
  • Perform any ad hoc duties as assigned
Requirements
  • GCE 'O' Level or Diploma in any discipline
  • Proficient in Microsoft Office applications
  • Strong interpersonal and listening skills
  • Prior experience in an operational environment
  • Excellent customer service abilities
  • Capable of diagnosing and resolving basic technical issues


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