Applications Senior Solution Sales Specialist
2 weeks ago
· Maintain technical proficiency on offerings for Application Modernization industry, and knowledge of the competitive landscape, industry trajectory and prevailing market trends.
· Translate business' need to technical requirement; using technology to resolve business challenges.
· Plan, build, and nurture relationships within assigned accounts/prospects as a trusted advisor and provider of choice.
· Responsible for the identification, contact, qualification and development of qualified new accounts and opportunities
· Lead coordinated sales approach with extended sales team members (Presales Technical Consultant, Customer Success, Commercial Management, Sales Operations, etc.) to drive opportunities to closure.
· Manage inbound leads from Marketing and Partner/Alliance channels with timely engagement and response to inquiries to drive opportunity conversions.
· Serve as single point of contact for and work with Sales Account Manager to coordinate activities around inbound opportunities.
· Serve as interface between Sales Account Manager to set up and manage customer responses.
· Meet and exceed sales target by building sales pipeline of qualified opportunities, articulating value proposition, and delivering a winning proposal.
· Methodically log/track customer interactions to produce regular activity reports and maintain opportunity pipeline to provide accurate forecasts.
· Conduct regular business reviews with customers to identify and develop new sales opportunities.
· Develop account plans that are focused on maintaining/growing accounts by researching and developing an understanding of the customer business and organizational landscape.
· Contribute to customer contract renewals and negotiations to reduce churn.
· Facilitate ongoing customer relationships to provide exceptional internal and external customer service and timely resolution of customer issues.
Qualifications:· Degree in Engineering or related field with at least 8 years of working experience preferably in the government sectors, telecommunications, IT, or technology fields.
- Good understanding of technology trend and ecosystem in the application modernization industry. Familiarity in areas such as low code/no code platforms, business process automation, robotic process automation, SaaS integration.
- Experience in ServiceNow is mandatory. Additional experience in Nintex/K2, SharedPoint, Workato, OutSystems, will be an advantage.
- Strong solution selling and relationship management skills. Able to develop relationships from cold calling or networking activity.
- Proficient at planning and executing account strategies and maintaining effective long-term business relationships with key decision makers.
- Able to create sales pipeline and effectively forecast sales cycles.
- Able to work across teams to deliver high quality solution proposals and perform work effort estimation.
- Able to operate in a fast moving and dynamic environment with strict deadlines.
- Fluent in written and spoken English is highly preferred.
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