operations cum technical manager

Job Description:

• Oversee the performance of Service teams within the IBC contract.
• Manage the daily operations and maintenance of assigned properties/building, ensuring all facilities and M&E systems and equipment are functioning effectively.
• Oversee and manage the team of Engineers, Technical personnel, specialists (including direct vendors / sub-contractors) in all the disciplines within the contractual work scope for smooth operations maintenance.
• Responsible for planning and implementing preventive maintenance program for all services and ensure proper contracts administration and management. Involve with M&E services maintenance and oversee soft services contractors.
• Ensure all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.
• Ensure all works are carried out in accordance with the schedule planned.
• Implement and monitor preventative maintenance programmes to prolong the lifespan of building systems and assets.
• Oversee and optimise the use of resources, utilities and services to achieve cost savings and sustainability targets.
• Monitor and track all maintenance/ad hoc works and their progress status.
• Monitoring of KPIs to ensure compliance with performance framework.
• Liaise with building owners, tenants and other stakeholders to address concerns and queries promptly.
• Maintain accurate records, prepare monthly reports and manage budgets for the assigned properties.
• Ensure compliance with all relevant safety, health and environmental regulations.
• Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Any other ad-hoc works assignment by the management/superior.

Engineering/Technical Oversight

• Provide direct technical oversight and supports to sites level engineering teams for any technical issues including attend to urgent cases.
• Review and monitor Engineers' task lists regularly to confirm timely completion of ongoing and new assignments.
• Conduct weekly meetings with engineering teams to assess progress, troubleshoot challenges and resolve outstanding issues.
• Identify opportunities for operational efficiency, cost savings, and enhanced preventive maintenance practices.
• Conduct regular property audits to assess engineering performance and recommend improvements.
• Oversee feasibility studies, design reviews, and project execution to ensure quality, compliance and alignment with owner's requirements.

Sustainability & Energy Efficiency

• Assess and implement new technologies (e.g., smart controls, LED retrofits, solar readiness) to deliver both ROI and environmental benefit.

Innovation, Technology & Smart Building Solutions

• Drive the adoption of innovative, smart-building, and IoT solutions to optimise operational efficiency and enable predictive maintenance.
• Leverage digital platforms and AI-driven analytics and performance monitoring tools to improve asset reliability and enable proactive maintenance strategies.

Requirements:

• Degree in Engineering/Building/Facilities Management or relevant disciplines and minimum 3 years in similar position as OM with relevant working experience in similar property type*. At least 2 years' experience in providing integrated facility management service with the Tenderer's company.
• At least 2 years' experience in providing integrated facility management service.
• Attend to, lead and guide team members in emergencies (such as major power failure, blackouts, etc.) during and or after office hours.
• Project management and software drafting skills, e.g. AutoCAD.
• Able to read/interpret M&E drawing.