F&B Revenue Optimization and Data Analyst

3 days ago


Central Region, Singapore The Fullerton Hotels and Resorts Full time $80,000 - $120,000 per year

We are seeking a dynamic and analytical professional to join our Food & Beverage team as a Revenue Optimization and Data Analyst. In this role, you will be responsible for maximizing revenue through data-driven insights, optimization strategies, and continuous performance monitoring. You will work closely with F&B leadership, Revenue Management, Finance, Sales & Marketing, and hotel General Managers to develop and execute pricing strategies and long-term revenue plans. Your expertise will ensure profitability, operational efficiency, and alignment with business goals.

Key Responsibilities:

Revenue Optimization:

· Analyze performance data across F&B channels including restaurants, bars, room service, banquets, and special events.

· Develop and implement strategic pricing models based on demand, seasonality, customer segments, and competitor benchmarks.

· Identify opportunities for upselling, cross-selling, and improving average check value.

· Participate in and support the planning and execution of F&B pricing strategies for new and existing outlets.

· Work with hotel teams to formulate and challenge robust annual/long-term F&B plans and forecasts.

· Ensure all revenue strategies are rooted in sound commercial judgment and data analysis.

Data Analysis & Reporting:

· Collect, clean, and analyze large volumes of data to uncover trends and actionable insights.

· Produce regular and ad hoc reports on revenue performance, KPIs, guest behavior, product sales, and profitability metrics.

· Monitor and evaluate promotional performance and suggest improvements.

· Utilize tools such as Excel, Power BI, SevenRooms, Perfect Check, and other F&B management platforms to analyze and visualize data. As applicable.

Demand Forecasting & Trend Analysis:

· Leverage internal and external tools to build accurate weekly, monthly, and annual F&B forecasts.

· Monitor market trends and customer behavior to predict demand patterns and adjust operations accordingly.

· Work closely with the operations team to ensure inventory levels align with projected demand.

· Maintain historical data related to demand-generating events and analyze promotion effectiveness.

Collaboration & Strategy Development:

· Collaborate with marketing, sales, and operations teams to develop promotional and pricing strategies.

· Provide recommendations on menu design and product offerings based on data-driven insights.

· Support the implementation of revenue management techniques, such as dynamic pricing and segmentation strategies.

· Share best practices, tools, and innovative profit-generating ideas across properties in the region.

Competitive & Market Analysis:

· Conduct regular market analysis to understand key drivers, customer behaviors, and competitor pricing.

· Benchmark performance and identify gaps or growth opportunities.

· Support outlet-level teams in tracking and improving metrics such as APC (average per cover), COGS (cost of goods sold), and labor efficiency.

Optimization of F&B Operations:

· Analyze labor costs and COGS to recommend strategies that improve operational efficiency and profit margins.

· Monitor F&B KPIs across properties and provide actionable insights for process and performance improvement.

· Ensure the synergy and consistency in the use of tools, systems, and processes across the region.

Technology & Tools:

· Leverage advanced analytics tools (e.g., Excel, Sevenrooms, Perfect Check, Power BI, etc.) to manipulate and visualize data.

· Stay updated on the latest technologies and methodologies in revenue management and data analytics for the F&B industry.

Qualifications & Skills:

Educational Background:

· Bachelor's degree in Business, Hospitality, Economics, Data Science, or a related field. A Master's degree is a plus.

Experience:

· 3+ years of experience in revenue management, data analysis, or a related role in the hospitality or F&B industry.

· Experience with revenue optimization tools and/or pricing management platforms.

· Knowledge of F&B operations, including pricing, menu design, and supply chain management.

Technical Skills:

· Proficient in data analysis tools (Excel, SQL, Power BI, Tableau)

· Skilled in interpreting complex data and identifying actionable insights

· Familiar with F&B systems (POS, TMS, booking engines)



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