Assistant Manager

Job Responsibilities

General

• Lead a team of technicians/engineers to maintain the facilities in the Integrated Resorts (IR), which includes Casino, Hotel, MICE, F&B, Entertainment, Attractions, and the associated systems of mechanical, electrical, plumbing, air-conditioning, fire protection etc. and other related equipment
• Plan and implement corrective and preventive maintenance program in accordance with the code of practice, authority requirement and guidelines
• Assist the Manager and/or Assistant Chief Engineers in planning of job duration and assessing manpower, materials, tools and equipment, special services required for the job
• Direct and allocate work to the technicians on routine maintenance and urgent repair in accordance with sound engineering practices and occupational health and safety regulations. Closely monitor the effects of servicing and maintenance on their condition wherever possible. Ensure that all records of maintenance and testing are kept
• Enforce all safety programs and training with regards to WSH
• Perform all duties in compliance with the policies / standards of MBS and directives of parent company LVSC
• Manage Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo; administering progressive discipline in accordance with MBS guidelines

Corrective Maintenance

• Manage the delivery and measurement of guest and internal department requests such as ad-hoc breakdown and ensuring Maximo job chit are closed promptly and accurately
• Manage the delivery and measurement of guest services within assigned department(s), consistent with the company's core service standards and brand attributes
• Conduct daily on-site physical inspection and monitor the work progress of all defects rectification; identify and follow through for any repair

Preventive Maintenance

• Manage and carry out required preventive and predictive maintenance program
• Advocate improvement on work processes and areas to achieve excellent customer services, improve the maintenance standard and efficiency
• Conduct regular meetings and coordinate with the maintenance contractor to resolve and improve the service of relevant systems
• Coordinate and supervise external contract works as assigned by immediate supervisor to ensure their works are compliant with the required specifications and standards to meet objectives
• Work closely and liaise with all departments in property and contractors in project and maintenance coordination to minimize disruption to the hotel operations
• Coordinate and manage contractors and sub-contractors for any repair or Testing and Commissioning (T&C) of equipment along with contractors and other Team Members

Resource Management

• Provide and review training for Team Members under supervision
• Conduct performance appraisal of all team members under supervision
• Ensure effective manpower planning for the required O&M activities with optimal productivity and budgetary control
• Plan, manage, select, and procure consumable materials
• Review and streamline all purchase requests with procurement department
• Manage customer driven quality program and improvement initiatives
• Support MBS Sustainability and CSR efforts
• Perform ad-hoc tasks as required directed by the manager or above

Project Management

• Manage and executed the assigned capital projects, A&A, and improvements projects in accordance with the Company's policies and guidelines
• Prepare tender documents, scope of work and specifications.
• Manage /support the project hand-over and/or pre-opening program, including on-site physical inspection and defect rectification

Job Requirements

Education & Certification

• Diploma holder or Degree in related fields
• Relevant Employment Certificate or Work Testimony, any specialized Certifications will be an added advantage

Experience

• At least three to five years of solid hands-on practical working in any Hotels, MICE, Retail or Museum providing Customers Service, Operations supports, and maintenance on guestrooms' services, finishes, fit outs and furniture

Other Prerequisites

• Possess good communication, interpersonal and supervisory skills, with an eye for detail
• Possess good understanding of Mechanical & Electrical system
• Get along with fellow Team Members and work as a team
• Be able to work with minimum supervision and at times independently, as well as under pressure
• Must be able to work in a fast-paced, busy, and somewhat stressful environment. Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
• Be willing to work any day of the week and any shift, long hours when necessary
• Withstand various activities such as frequent walking, sitting for long periods or prolonged standing, stretching, bending and kneeling without restriction
• Computer literate

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.