Customer Service

3 days ago


Tuas, Singapore Pacific Integrated Logistics Pte Ltd Full time $30,000 - $40,000 per year

Job Responsibilities:

  • Serve as a point of contact for customers, handling inquiries, resolving issues, and addressing concerns professionally.
  • Respond to customer emails, calls, and messages, ensuring that all issues are resolved or escalated appropriately.
  • Ensure accurate data entries are made into the customer and warehouse management systems, keeping records up to date.
  • Generate basic reports on inventory, orders, and billing as required, and ensure they are completed on time.
  • Communicate with warehouse and logistics teams to ensure orders are fulfilled and shipped correctly.
  • Ensure all documentation, paperwork, and filing related to customer orders, billing, and inventory are accurate and completed on time.
  • Generate and review billing invoices and assist with inventory reports.
  • Any other duties as assigned by superior.

Job Requirements:
- Minimally Nitec/ Higher Nitec in Business Admin/ Logistics & Supply Chain/ other relevant fields
- Possess good interpersonal, communication skills
- Quick familiarity with Excel and WMS (Warehouse Management System)


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