Customer Service Officer

2 days ago


Tuas, Singapore Jokia Private Limited Full time

**Responsibilities**:

- Responsible to work closely with the customers to support all pre-sales and post-sales activities to ensure the delivery of excellent customer services to all our customers. This include the following:

- Follow up all enquiries and ensure response to customers’ enquiries and complains in professional manner. This include liaising with customers from orders receipt to orders delivery.
- Submission of quotation and scheduling delivery in a timely manner.
- Close follow-up and building good business relationship & rapport with customers.
- General administration work including generate invoices and etc.
- Other duties assigned by supervisor.

**Requirements**:

- With good Interpersonal/communication skills
- Ability to communicate effectively in spoken and written English and Chinese language as need to communicate with customers.
- Ability to work independently with good team spirit, self-motivated and meticulous.
- Ability to work under pressure and meet tight deadlines.

Pay: $3,000.00 - $3,500.00 per month

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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