Customer Service Staff

7 days ago

Tuas, Singapore SIN CHEW WOODPAQ PTE LTD Full time $30,000 - $36,000 per year

SIN CHEW WOODPAQ PTE LTD is hiring a Full time Customer Service Staff role in Tuas, Singapore. Apply now to be part of our team.

Requirements for this role:

  • Looking for candidates available to work:
  • Mon morning
  • Mon afternoon
  • Tue morning
  • Tue afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
  • Expected salary: $2,600 - $3,000 per month

Benefits:

  • Meals Provided

  • Earn commission upon confirmation

Job Description:

  • Provide introductory information about the company and its products and services to new customers.

  • Respond to customer inquiries.

  • Advise customers on products or services to best suit their specific requirements.

  • Prepare quotations and follow up with customers for their acceptance.

  • Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

  • Prepare delivery orders and other relevant documents.

  • Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers' requirements/instructions are addressed.

  • Resolve customers' concerns, if any.

  • Build and maintain long term business relationship with new and existing customers.

Requirements:

  • Singaporeans Only

  • Minimally 2 years of customer service experiences in Logistic industry.

  • Prior customer service or sales coordinator experience will be an advantage.

  • Added advantage if with knowledge for import and export shipments.

  • Friendly and welcoming disposition.

  • Has initiative, independent and able to work in dynamic environment.

  • Good command of written and verbal English and Mandarin as this position needs to liaise with Chinese counterpart.

  • Excellent organizational and multitasking skills

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