Client Service Associate

2 days ago

Central Region, Singapore d97a6777-7d15-48c3-961c-16a91d1a0ece Full time $40,000 - $60,000 per year

Responsibilities
• Act as the primary point of contact for trade clients, managing day-to-day service requests and transactional needs.

• Liaise frequently with Operations and Processing teams to ensure timely execution of trade transactions and resolution of client issues.

• Generate and maintain client reports using Excel, ensuring accuracy and timely delivery to customers.

• Support Relationship Managers in managing client portfolios, strengthening engagement, and ensuring service excellence.

• Handle sensitive client matters with discretion, ensuring compliance with companies internal policies and external regulations.

• Coordinate across multiple teams to deliver seamless experiences for clients across trade and banking products.

Requirements

• Bachelor's Degree, Diploma or equivalent

• At Least 1 year experience in client servicing within banking, trade finance, or related fields.

• Strong knowledge of trade products and processes (letters of credit, guarantees, documentary collections, supply chain finance).

• Proficiency in Excel and ability to generate, analyze, and share client reports.

• Excellent organizational skills, with the ability to manage multiple stakeholders.

• Client-focused mindset, with resilience under pressure and attention to detail.

• No strict requirement on years of experience — candidates with relevant trade and client servicing knowledge are encouraged to apply.

Interested candidates may apply through the application system or send it to sg- Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

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