
Customer Service Cum Admin
2 weeks ago
We are looking for a team player who is passionate about servicing and one that can assist to resolve case issues.
- Respond promptly to inquiries and concerns via phone, emails, or chat
- Resolve customer issues and complaints effectively and efficiently
- Manage high volumes of inbound and outbound calls/messages
- Maintain accurate records of customer interactions and transactions
- Provide up-to-date service information
- Escalate issues to the appropriate department/manager/colleague as needed
- Collaborate with other department/manager/colleague to resolve issues and concerns
- Maintain a positive and professional attitude at all times
- Continuously improve your knowledge of products and services
- Meet or exceed performance targets, such as call/message volume and resolution time
- Adapt to new technologies and processes as they are implemented
- Participate in training and development programs to improve customer service skills and knowledge
- Contribute to team goals and initiatives to improve customer satisfaction and retention
- Able to handle and manage difficult calls/clients
- High level of diplomacy required
Requirements:
· Excellent verbal communication skills
· Telephone skills
· Friendly and pleasant manner
· Data entry skills
· Typing and word processing skills
· Meticulous and detailed
· Documentation skills
· Active listening skills
· Attention to detail
· Problem solving skills
· Only Singaporeans & PRs may apply
· Min GCE 'O' Level
-
Retail Associate
2 weeks ago
Kim Seng, Singapore RYAN'S GROCERY (GWC) PTE. LTD. Full time $30,000 - $40,000 per yearJob Responsibilities: · Welcoming customers with a friendly demeanour, offering product information, and assisting them in finding items. · Develop positive working attitude within the team members · Assist in day-to-day store operations and online fulfilment · Handle fulfilment of customers' orders across store pick or delivery service. · Maintaining a...
-
customer service officer
3 days ago
Tai Seng,, Singapore Fresver Beauty Pte. Ltd. Full time $2,500 - $7,500 per yearJob Descriptions:Report directly to Branch ManagerResponsible to deliver and provide Quality Services.To make cold call and any new leads call provided by the company.Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.Re-confirm customer's appointment a day before their treatment.After treatment (three days) to...
-
Customer Service Representative
2 weeks ago
Tai Seng, Singapore MECO WATER PURIFICATION (ASIA) PTE LTD Full time $40,000 - $60,000 per yearJob description Job Title: Customer Service Representative Reports To: General Manager & Office Manager Date: April 3rd 2025 Department: MECO Singapore Company Information MECO Water Purification Pte Ltd is is a regional office of Mechanical Equipment Company (MECO) of Mandeville, Louisiana, USA. We are a vertically integrated manufacturing company for water...
-
Customer Service Assistant
2 weeks ago
Tai Seng, Singapore Mls Logistic Services Pte Ltd Full time $4,000 - $6,000 per yearJob Description The Customer Service Assistant is responsible for providing frontline coordination and post sales administrative support in fulfilling customer orders and needs. The incumbent has to establish good rapport, both externally with customers and internally amongst co-workers.Manage monthly principal service billings Handle all incoming phone...
-
Customer Service Executive
2 weeks ago
Tai Seng, Singapore Celecti Pte. Ltd. Full time $4,000 - $6,000 per yearJob Description Manage monthly principal service billings and ensured timely submission. Handle all incoming phone calls, emails, and faxes promptly and professionally to maintain excellent customer service standards. Plan and coordinate daily deliveries and collections, optimizing schedules for efficiency. Process sales orders, delivery notes,...
-
Customer Service Officer
2 weeks ago
Tai Seng, Singapore Intertek Full time $4,000 - $6,000 per yearROLES & RESPONSIBILITIES Respond promptly and professionally to customer inquiries regarding the Certification Application, iConnect platform, and certification processes; Guide customers through application procedures, ensuring clarity and compliance with requirements; Prepare, consolidate, and verify customer documentation for certification...
-
Customer Service Officer #66269
2 weeks ago
Tai Seng, Singapore Anradus Full time $2,400 per yearIndustry/ Organization Type: Security System Service Provider - Position Title**:Customer Service Officer**: - Working Location: East (Nearest MRT: Tai Seng) - Working Hours: 5 days (Monday-Friday, 9 am-6 pm) - Salary Package**:Up to SGD 2400 Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Making & receiving customer inquiry calls ...
-
Customer Service Executive #73955
2 weeks ago
Tai Seng, Singapore Anradus Full time $4,000 - $6,000 per yearJob Description Industry/ Organization Type: International Freight Forwarder Position Title: Customer Service Executive Working Location: East - Tai Seng (Walking distance to the company from MRT) Working Hours: 5 days (Mon-Fri: (9.00 AM-6.00 PM) Salary Package: Up to SGD Performance Bonus Duration: Permanent Key Responsibilities Manage and...
-
Customer Service Representative
1 week ago
Tai Seng Street, Singapore NUTRITION KITCHEN (SINGAPORE) PTE. LTD. Full timeYou will be responsible for daily operations and customer service activities and will require strong analytical skills, attention to details, willing to assist our customers with a cheerful mindset and the ability to implement successful business strategies. **Responsibilities**: Handling daily delivery communication and follow ups Responsible for order...
-
Admin assistant
2 weeks ago
Tai Seng, Singapore JE Human Resources Pte. Ltd. Full time $40,000 - $60,000 per yearJob Scope - review all the AR things, checking and following the customer payment. - Do BOMT, updates the system on the product quantity, check on the costing - Provide administrative support to production department., exp: Prepare Product requisition form - Prepare worker daily overtime record - assist on the customer service if needed. -Other ad-hoc tasks...