Call Center Officer
7 days ago
Customer Service Officer (Call Centre)
Location: Changi / Jurong East
Contract: 12 Months (renewable / convertible) - 3 months training
Working Days: 4 weekdays 1 weekend
Working Hours: Any 8 hours between 1PM to 12 Midnight; example 1PM to 10PM or 2PM to 11PM or 3PM to 12AM
Salary: Up to $3,800 Shift Allowance
Job Description:
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.
Requirements:
-
Call Centre experience is an advantage
-
Great interpersonal & positive attitude
-
Proficient in MS Office
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PERSOLKELLY Singapore Pte Ltd
- RCB
No E
- EA License
No. 01C4394
- Reg.
Reg No: R Lok Ding Hann)
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