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Data Center Facilities Engineer
2 weeks ago
We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, and a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. They are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.
Key job responsibilities
The Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities. Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
• Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
• Meet daily hours of operations, on call requirements and response during rotations.
• Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
• Generate change management requests & incident management tickets for DCEO activities.
• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to technical support of business & facility operations.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Assist in recruiting efforts.
• Support operating partners in the resolution of any infrastructure engineering issues
A day in the life
Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
Perform rack installs, rack decommissioning, and facility management.
Provide operational readings and key performance indicators to make sure uptime is maintained
Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
Basic qualifications
- 5+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility
- Familiar with the concepts and interaction of Service Management systems (Problem and Change).
Preferred qualifications
- Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
- Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment
