Engineer, Data Center Infrastructure Management

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers, medical facilities, laboratories or utilities infrastructure. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards. Coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems. May work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.**Working at NTT**

Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers, medical facilities, laboratories or utilities infrastructure. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards. Coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems. May work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.**What will make you a good fit for the role?**

Policy & Procedures

1. Establish, maintain and review operating and emergency procedures regularly

2. Standardize front line operation, maximize operation efficiency across all NTT site

3. Provide a continuous improvement plan to increase the efficiency of the operation process

Data Center Management

1. Perform capacity management on critical components to ensure system efficiency and to improve PUE

2. Perform change management to ensure changes will not disrupt daily operation

3. Perform risk management to ensure all risks are considered and mitigated during operation

4. Provide continuous improvement plan to enhance system performance and efficiency

5. Annual Shutdown Maintenance Management (Procedure review, communication, status tracking)

6. Critical systems asset and life cycle management

Operation Management

1. Manage and ensure all service delivery, corrective and preventive maintenance are performed flawlessly and in a timely manner

2. To provide prompt notification to clients utilizing a centralized BMS monitoring system

3. Perform vendor management by using DCFMS to ensure vendor performance is according to contract requirements and industry best practice

Incident Management

1. Restore operation to normal working state promptly taking into account all operational risks

2. Report and perform escalation according to incident management/group policy

3. Perform root cause analysis on failures and implement preventive measures

Client KPI / SLA Management

1. Ensure Clients' SLA are tracked correctly and achievable

Technical support

1. Building Modification & Customization Work Support

2. Response to Customer RFQ / Inquiries

3. Response to Internal teams Inquiries

Audit/Certification

1. Manage and support all Audit/Certification activities

Environmental Health

1. Fire Safety Management

2. Workplace safety and health

**Equal opportunity employer**
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability,