Call Centre Agent

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Handle customer inquiries and resolve issues with professionalism, empathy, and efficiency, ensuring customer satisfaction and maintaining a positive company image **Job Types**: Full-time, Part-time,...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

Pinnacle Credit ServicesLocation: AljuniedRotating Shift;Monday to Thursday:9.00 AM to 7.00 PM or 10.00 AM to 8.00 PMFriday: 9:00 AM – 6.00PM (fixed shift)Responsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure...

Location: Aljunied Rotating Shifts : Mondays to Thursdays from 9.00 AM to 7.00 PM and 10.00 AM to 8.00 PM.On Fridays : 9:00 AM – 6.00PM (fixed shift) Salary: Up to $3000 (depend on experience) Responsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to...

Job DescriptionJob scope: Handle inbound enquiries via phone from the public on social service-related matters Provide accurate information, assistance, and guidance in a professional and empathetic manner Escalate complex or sensitive cases to relevant departments when necessary Ensure timely and proper documentation of all call interactions Adhere to...