Call Centre Officer

Description Call Centre Officer @ Geylang Bahru (Contact Centre, Mon to Fri) ~ Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfactionHandling customer’s...

Call Centre Officer @ Geylang Bahru (Contact Centre, Mon to Fri) ~Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer’s enquiries and...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

Job Responsibilities - To attend to customers’ phone enquiries and calls deployment - To provide service reservations - To coordinate breakdown site services for customers - To update customers’ database in system - To perform other ad-hoc duties as assigned Job Requirements - Minimum GCE ‘N’ /’O’ level or equivalent. - Service-oriented...

Location: AljuniedShift : Mondays to Thursdays from 4.00pm to 9.00pmResponsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the...

Responsibilities:Answering incoming carpark's intercom and general phone calls to customer's inquiryIdentify and escalate any carpark issueProvide information to customers for any carparks details like pricing, availability etcResearch, identify and resolve customer complaints by understanding the root of the problemMonitoring the CCTV camerasAd hoc duties...

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

**Job Scope** - Assist operations team regarding administrative work. - Provide calls regarding customer inquires for pre-enrollment & enrolled students. - Printing certificate bi-annual task (after making calls). **Job Type**: Part-time, Work From Office (WFO). **Working Arrangement**:Monday, Wednesday, and Thursday (1pm to 5pm). **Salary**: $8.00 per...

* **Key roles and responsibilities** - To handle walk-ins and new enquiries on the services provided by the centre - To handle parents’/students’ enquires on class timings/ services/ etc - To assist with liaising work with parents and students on any changes to schedule - Planning of student activities/post-exam activities and curriculum - Ensuring...