Assistant Manager Industry Solutions – Central Sales

1 week ago

Singapore IATA Full time $80,000 - $120,000 per year

Employment Type: Permanent
Contract Duration: 

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.



• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.

• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.

• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.

• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.

• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off

About the team you are joining

Reporting
to the Head Central Sales, the Assistant Manager Industry Solutions – Central
Sales will be responsible for selling and promoting selected IATA
products/services to defined customer categories and prospects on a global
basis. They will be accountable for achieving the sales (NBB – new business
bookings), revenue targets and developing new business opportunities to grow the
sales pipeline.  In addition, they will work closely with the regional sale
teams to ensure leads are covered from all regions.

The
initial list of products for this team is below, but this will always be
subject to change:

TTBSMileageGDPI-ASCNPD (to be defined annually and outside SIP)What your day would be like
Plan and execute sales activities for IATA service and products in coordination with Head Central Sales. Will work across all IATA regions, meeting the global sales (NBB) and revenue targets. This will include account management, securing extensions of existing deals/renewals, and up-/cross-selling with existing customers.Identify new markets, segments, opportunities, and customers to continuously grow the business, including lead conversion during campaigns.Work closely with Marketing and other sales channels on lead conversion during sales campaigns.Ensure application of the chosen sales methodology and techniques (currently Sandler) and usage of corporate tools.Lead and direct customer engagement and negotiations as required.Work closely with regional and local offices to sell the product portfolio.As Sales Product Expert, develop and maintain subject matter expertise in sales , reducing the need for product manager involvement in the sales process. Will need to work closely with the relevant Product Managers.Represent IATA and CPnS, actively contributing to targeted customer satisfaction levels with IATA CPnSMonitor the market, selected customer profiles, competition trends and behaviours on behalf of product Manager.Prepare sales plans for own product categories as part of the global sales plan.Ensure timely and accurate reporting, and up to date status of sales pipeline.Successfully collaborate with regional colleagues and head office Lines of Business (LOBs), Product Managers (PMs), and support functions.Provide feedback on pricing, product, functionalities to LOBs and PMs, contribute to product roadmaps and new product development (NPD).Support OTC and Customer Service activities where needed.Monitor commercial debts and achieve targeted bad debt levels.Any other tasks as requested by the Director Global Sales.We would love to hear from you if
You have proven ability to work in a sales team and to achieve targets within a highly dynamic environment.Strong interpersonal skills, ability to build sustainable relationships with stakeholders.Ability to absorb skills, techniques, attitudes, and behaviours that are required to execute the job according to our chosen sales methodology.University degree in business administration, marketing, economics or another relevant discipline.Minimum 5 years' experience in an international commercial or sales function.Aviation industry background is desired but not required.Excellent PC skills, particularity with MS Office Programs (Word, Excel, Power Point, Outlook, Teams) and MS Project as well as familiarity with databases and a CRM tool such as Ability to, at least partially, work from home and in a virtual team environment.Excellent oral and written communication skills in English.Ability to fluently speak Mandarin. The Assistant manager will have to effectively communicate and support clients in China. Knowledge of Mandarin is therefore essential.

Travel Required: Y



Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you

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