Associate Solution Sales Director
4 days ago
Responsibilities:
· Introduce StarHub's portfolio of solutions and services to achieve a high share-of-wallet in the account by positioning StarHub strengths and capabilities in front of customers
· Understand customer's businesses, and identify influencers and decision makers within a customer organisation. Focus on identifying customer's business challenges and developing strong value propositions to help customers meet their business objectives
· Addresses complex client business problems through Cloud, Hybrid Cloud and On-premise offerings
· Engage effectively with all levels across a customer's organisation to include all C-level executives, negotiate with customers and effectively close business deals
· Prepare, reviews, edits and optimizes the documents and give recommendations for improvement to technical authors or even rewrite major parts; Provide guidance and coaching to technical authors
· Prepares, presents and conveys the customers benefit of solutions in bid proposals and presentations
· Identifies and summarizes main obligations and risks of contracts
· Negotiation Support: Support in developing the contract and if necessary participation in contract negotiations, to bridge possible gaps between legal, technical and commercial solution
· Interact with internal departments and external partners to develop and implement strategies, plans and business models
· Ensure revenue targets are met
· Proper planning, monitoring and accurate forecasts on billing
· Ensure excellent Customer Satisfaction levels with every Customer engagement
Qualifications:
· Diploma or Degree in IT, Computer Science or related field
· Minimum 10 years' proven customer engagement (in presales, business development and account management) track record in the Telecommunications or IT industry
· Deep knowledge of the cloud services market, public and hybrid cloud solutions, Application to Cloud Transformation Services
· Understanding of technology, security, and automation in Cloud:
o On-Premise Private Cloud (Microsoft-based, VMware-based)
o Public Cloud (Amazon AWS, Microsoft Azure, Google GCP)
o Hybrid Cloud
o DevOps
· Knowledge and/ or capability to use/ implement /migrate cloud related technologies
· Familiarity with surrounding supporting enterprise information infrastructure (e.g. server, network, AD background)
· Knowledge of networking concepts including: routing, VPNs, load balancers and firewalls is an advantage.
· Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud / IT technology space
· Willing to work in a dynamic "start-up" department within an established company
· High degree of self-motivation, strong commitment and result oriented
· Dedicated professional with excellent written and verbal communication skills
· Independent and resourceful team player with a genuine enthusiasm for providing excellent support to internal and external customers
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