Home Delivery Service Officer

3 days ago

Central Region, Singapore Pet Lovers Centre Pte Ltd Full time $30,000 - $60,000 per year

Roles & Responsibilities: Home Delivery Service Officer

As a Home Delivery Service Officer, you help create the excitement about the products we carry, providing the right solutions and getting products into the hands of our valued customers over the Home Delivery Call Centre helpdesk.

Being part of the Home Delivery team, you understand the business objectives and the important of having the ability to delivering a Pet Lovers Centre Customer Service & online Shopping experience that is a cut above the rest.

Your roles & responsibilities include:

  • Support the day-to-day business operations of the Home Delivery team
  • Attend to incoming calls and respond to emails pertaining to home delivery orders
  • Handles customers' enquiries by clarifying desired information pertaining to products and services
  • Coordinate and schedule home deliveries and to ensure timely and accurate deliveries
  • Manage customers' feedback and provide appropriate solutions and/or to escalate unresolved issues for further management.
  • Provide customers with product and service information
  • Up-selling or/and cross-selling of products and services by understanding customers' needs
  • Provide assistance and customer service with a high level of professionalism and explore opportunities to value-add to job/sales accomplishments
  • Perform administrative function in support of our business operations
  • Keeping abreast of your product knowledge through continuous learning
  • Learn to overcome customers' objections
  • Upselling of pet accessories, toys etc.
  • Closing sales with pride and a high level of professionalism
  • Any other duties / tasks as assigned related to your role

Job Benefits:

  • Clean and cooling work environment
  • Air-conditioned staff lounge
  • Free corporate gym access

Role Requirements

  • Min GCE N-Level
  • Good system knowledge in Microsoft Office
  • Highly customer-oriented, motivated and results oriented
  • Resourceful and problem solver, excellent interpersonal and communication skills
  • Team player and ability to collaborative and work effectively with variety of stakeholders.

  • Home Care Services Manager

    2 weeks ago

    Central Region, Singapore Active Global Respite Care Pte Ltd Full time $60,000 - $80,000 per year

    Job Description & RequirementsDescription:Report directly to the Head of Home Care.In charge of the delivery of all home care services.Lead a team of leads plus executives and work together with medical social workers in service delivery of home care services.Train and guide new members onboard to the team.Ensure client inquiries are promptly responded to on...

  • Home Care Services Manager

    2 weeks ago

    Central Region, Singapore ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD Full time $40,000 - $80,000 per year

    Description:Report directly to the Head of Home Care.In charge of the delivery of all home care services.Lead a team of leads plus executives and work together with medical social workers in service delivery of home care services.Train and guide new members onboard to the team.· Ensure client inquiries are promptly responded to on services provided by the...

  • Home Care Service Team Lead

    2 weeks ago

    Central Region, Singapore ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD Full time $40,000 - $80,000 per year

    Description:Report directly to the Home Care Services Manager and Senior Medical Social Worker.Lead a small team of executives in service delivery of assigned home care service(s).· Assist to answer client inquiries on all Home Care services provided by the organization, providing accurate information to clients on policies, procedures, services, pricing.·...

  • Home Care Service Team Lead

    2 weeks ago

    Central Region, Singapore Active Global Respite Care Pte Ltd Full time $104,000 - $130,878 per year

    Description:Report directly to the Home Care Services Manager and Senior Medical Social Worker.Lead a small team of executives in service delivery of assigned home care service(s).Assist to answer client inquiries on all Home Care services provided by the organization, providing accurate information to clients on policies, procedures, services,...

  • Resident Physician, Advanced Internal Medicine

    2 weeks ago

    Central Region, Singapore NUHS@Home Full time $80,000 - $120,000 per year

    Job Description: is a new and innovative hospital-at-home programme that is transforming healthcare delivery to patients anytime, anywhere. Our multi-disciplinary teams provide hospital-level acute care to patients who would otherwise require inpatient hospitalisation within the comfort of their own homes. We do this with a combination of technology enablers...

  • Associate Consultant/Consultant, Advanced Internal Medicine

    2 weeks ago

    Central Region, Singapore NUHS@Home Full time $150,000 - $200,000 per year

    Job Description: is a new and innovative hospital-at-home programme that is transforming healthcare delivery to patients anytime, anywhere. Our multi-disciplinary teams provide hospital-level acute care to patients who would otherwise require inpatient hospitalisation within the comfort of their own homes. We do this with a combination of technology enablers...

  • Staff Nurse I

    2 weeks ago

    Central Region, Singapore NUHS@Home Full time $60,000 - $120,000 per year

    The nurse provides nursing care to patients who require acute medical treatment but who are able to be cared for in their homes rather than in a hospital. The nurse works in collaboration with physicians and other healthcare professionals to develop and implement care plans, monitor patient progress, and educate patients and their families on self-care...

  • Delivery Driver

    2 weeks ago

    Central Region, Singapore Forte Employment Services Pte Ltd Full time $4,000 - $6,000 per year

    Job scope:Drive Company Van / Lorry – Class 3 (can drive home)Check order forms and invoices before leaving officePlan Delivery Routes before DeliveryAfter Delivery, ensure customer's freezer, chiller door or shutters are closed properly before leaving the premisesEnsure DO is being signed before leaving customer's premisesAny other job duties assigned by...

  • Physiotherapist ()(7391)

    2 weeks ago

    Central Region, Singapore NUHS@Home Full time $80,000 - $120,000 per year

    Join , an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Physiotherapist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging...

  • Home Delivery Service Officer/Executive

    3 days ago

    Jurong East, West Region, Singapore Pet Lovers Centre Singapore Full time $30,000 - $60,000 per year

    Highlights:Working days: 5.5 day work week (Monday to Friday 7.30am to 4.30pm, Saturday 9am-1pm)Work Location: 7 Toh Tuck Link, Singapore 596227Role Descriptions:Facilitates efficient and accurate processing of orders from beginning to end via online or phone.Process delivery orders and ensure sufficient stock available for delivery.Check stock levels,...