Customer Service Officer

2 days ago


Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $60,000 per year

The Opportunity

  • This is an exciting opportunity to work for one of the leading banks.
  • It is an opportunity for an experienced Customer Service Officer to join their team

MNC|Bank

The Job

We're hiring customer-focused individuals to join our client's Contact Center team. If you enjoy helping people, solving problems, and working in a fast-paced environment, this role is a great fit.

  • Answer calls from the public and provide first-call resolution for queries and issues.
  • Work closely with support and product teams to resolve requests quickly.
  • Make outbound calls to users who request callbacks.
  • Handle emails and chatbot responses as assigned.
  • Ensure all incidents are properly documented, tracked, and followed up.

The Talent

  • No experience required
  • Prior experience in call centres or customer service is highly preferred
  • Comfortable to be in a call centre role
  • Committed and focused
  • Strong communication skills
  • Adaptable and a fast learner
  • Strong customer centricity
  • Willing to work in shifts, on weekends and PHs

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to
  • Email Topic: CSO
  • Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R



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