Operations Executive

2 weeks ago

Tai Seng, Singapore Bhavna Pte Ltd Full time $4,000 - $6,000 per year

Delivery Planning and Coordination

  • Plan and schedule local delivery routes based on order volume, customer requirements, and delivery priorities.

  • Communicate delivery schedules to drivers and coordinate closely with the warehouse team for dispatch readiness.

  • Optimise delivery routing to improve time efficiency and reduce operational costs.

Order Processing and Inventory Management

  • Process sales orders and ensure timely entry and release in the system.

  • Update and maintain inventory records in the Warehouse Management System (WMS).

  • Verify stock availability and coordinate with the warehouse for physical stock checks.

  • Reconcile discrepancies between system records and physical inventory

Fulfilment and Customer Alignment

  • Confirm delivery arrangements with Sales and ensure full understanding of specific customer instructions.

  • Monitor delivery progress and handle issues such as delays, re-delivery, or product availability.

  • Ensure all customer requirements are met regarding packaging, delivery timing, and documentation.

System and Documentation Control

  • Maintain accurate WMS entries related to picking, packing, loading, and dispatch.

  • Ensure all delivery documents (e.g. DO, invoices) are correctly prepared and filed.

  • Generate and submit periodic operational reports from WMS or ERP system as required.

Compliance and Support

  • Adhere to all company policies, protocols, and standard operating procedures.

  • Collaborate across departments to improve the overall efficiency of the order-to-delivery process.

  • Support continuous improvement initiatives and contribute ideas for operational enhancements.

  • Perform any other responsibilities or duties as assigned by superiors.

Requirements

  • Minimum Diploma in Logistics, Supply Chain Management, or related field with at least 2 years of relevant experience in delivery coordination or logistics.

  • Proficiency in Warehouse Management Systems and Microsoft Office applications.

  • Good knowledge of local routes and delivery scheduling.

  • Strong coordination, problem-solving, and communication skills.

  • High accuracy in data handling and inventory management.

  • Able to work independently and good time management.

  • Able to work under tight timelines.

  • SINGAPOREAN ONLY.

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